Outdoor School
1 month ago
For 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.
JOB SUMMARY
The Outdoor Schools and Adventure Travel Specialty Sales Representative position is primarily responsible for generating new business and maintaining existing sales for NOC’s SOLO Southeast (Wilderness Medicine and Survival), Adventure Travel, and Paddling School Programs. This position particularly focuses on SOLO Southeast sales through maintaining relationships and growing overall revenue through a mix of consumer facing, custom, and institutional programming. The Outdoor Schools and Adventure Travel Specialty Sales Representative position reports to the Sales Director and works closely with operations and marketing departments to achieve strategic business growth.
Responsibilities and Duties:
- Generate new sales and maintain existing business for SOLO Southeast, NOC’s Paddling School, and NOC’s Adventure Travel Program
- Maintain accurate information for prospective and booked business utilizing NOC’s software platforms, processes, and data management
- Answer inbound guest phone calls, emails and chats
- Prioritize, respond to and follow-up with all inbound lead inquiries in a timely manner
- Conduct outbound lead generation and follow-up via cold calling
- Maintain up to date knowledge of NOC products and processes
- Provide guests with superior guest service via email, phone, and in-person before and after reservation completion.
- Collect deposit and balance payments in a timely fashion per NOC payment policies
- Collaborate with all NOC departments to ensure that all bookings are executed to product and guest expectations
- Actively develop new business opportunities in collaboration with Operations and Marketing Departments.
- Collaborate with Marketing Department to ensure website and collateral information is accurate and identify opportunities for new collateral and sales opportunities
- Collaborate with other Specialty Representatives and Sales Team members to identify areas for sales growth and process improvement
- Identify opportunities to improve processes to increase revenue, improve guest and increase efficiency
- Manage key accounts
- Manage special projects related to sales and marketing
- Identify & attend tradeshows to strategically maintain and grow relationships
- Exemplify and demonstrate NOC’s Core Values, Brand Promise, and Guest Service Commitments
- Other duties as assigned
Position Qualifications:
- Excellent written and oral communication
- Excellent time management skills with ability to prioritize and multi-task
- Ability to function as a team player, take direction, as well as work autonomously
- Self-disciplined, detail oriented, and highly organized
- Competent with web-based applications, email, and Office 365 products
- Passion for the outdoor industry and sharing the outdoors with others
Preferred Qualifications
- Prior customer service experience
- Prior sales experience with demonstrated ability to close and grow sales
- Prior experience with reservation software and/or CRM
- Knowledge of NOC activities and courses
- Familiarity and experience with wilderness medicine, survival, adventure travel, and whitewater paddling instruction
Physical Requirements and Environment
- Must be comfortable speaking with guests over the phone, via email, and in person
- Must be comfortable working in an indoor office environment
- Must be comfortable sitting for long periods of time
Schedule
- Schedule will generally be M-F with some overnight or weekend travel for tradeshows and weekend hours during summer peak season possible
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.
Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.
The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.
-
Vehicle Fleet Mechanic: Lube Technician
1 month ago
Bryson City, United States Nantahala Outdoor Center Full timeJob DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...
-
Vehicle Fleet Mechanic: Lube Technician
4 weeks ago
Bryson City, United States Nantahala Outdoor Center Full timeJob DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...
-
Vehicle Fleet Mechanic: B-Technician
1 month ago
Bryson City, United States Nantahala Outdoor Center Full timeJob DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...
-
Vehicle Fleet Mechanic: B-Technician
4 weeks ago
Bryson City, United States Nantahala Outdoor Center Full timeJob DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...
-
SOLO Custom Program Guide
1 month ago
Bryson City, United States Nantahala Outdoor Center Full timeJob DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...
-
SOLO Custom Program Guide
4 weeks ago
Bryson City, United States Nantahala Outdoor Center Full timeJob DescriptionJob DescriptionFor 52 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC...
-
Outdoor Adventure Instructor
2 days ago
Long Island City, United States New York City Outward Bound Schools Full timeSeason: August 26, 2024 through December 20, 2024 Compensation: $13,175 for the season Application Deadline: June 21, 2024 - If you have experience or a strong desire to facilitate youth programs, a commitment to diversity and inclusion, and enjoy collaborative work, join us to create unforgettable experiences for young individuals at stunning outdoor...
-
Outdoor Adventure Course Director
2 days ago
Long Island City, United States New York City Outward Bound Schools Full timeDaily Rate: $235/day ABOUT NYC OUTWARD BOUND SCHOOLS Why can’t school be more like an Outward Bound course? NYC Outward Bound Schools believes that students benefit greatly from tapping into the world beyond their classroom and their immediate community to partake in joyful learning experiences that can prepare them to thrive in community, college, and...
-
Outdoor Furniture Sales Associate
4 weeks ago
Margate City, United States Colmar Kitchen Studio Full timeJob DescriptionJob DescriptionWe are seeking an Outdoor Furniture Sales Associate to become an integral part of our team! Colmar Outdoor Living is a leading retailer of high-quality outdoor furniture. We pride ourselves on providing exceptional products and excellent customer service. Our team is passionate about helping customers create their perfect...
-
Outdoor Youth Counselor
1 month ago
Floral City, United States Eckerd Connects Full timeLocation Address: 7027 East Stage Coach Trail, Floral City, FL 34436 **Hiring Immediately. Relocation Assistance Provided.** Are you a recent graduate? Do you have a bachelor’s degree, love to work outdoors and want to make the world a better place for at-risk teenage girls? Camp E-Nini-Hassee is the place for you… Eckerd Connects’ Camp...
-
Outdoor Youth Counselor
4 weeks ago
Floral City, United States Eckerd Connects Full timeLocation Address: 7027 East Stage Coach Trail, Floral City, FL 34436 **Hiring Immediately. Relocation Assistance Provided.** Are you a recent graduate? Do you have a bachelor’s degree, love to work outdoors and want to make the world a better place for at-risk teenage girls? Camp E-Nini-Hassee is the place for you… Eckerd Connects’ Camp...
-
Bartender (Indoor / Outdoor) - Franchised
2 months ago
Ocean City, United States Marriott Hotels & Resorts Full timeAnd Requirements Education : High School Diploma or G.E.D. Work Experience : Minimum two (2) of bar or restaurant experience, including drink preparation License or Certification : TIPS Trained and Certified. Must be minimum 21 years of age to serve Bartender, Outdoor, Restaurant, Hotel
-
Bartender (Indoor / Outdoor) - Franchised
2 weeks ago
Ocean City, United States Marriott Hotels & Resorts Full timeAnd Requirements Education : High School Diploma or G.E.D. Work Experience : Minimum two (2) of bar or restaurant experience, including drink preparation License or Certification : TIPS Trained and Certified. Must be minimum 21 years of age to serve Bartender, Outdoor, Restaurant, Hotel
-
English Language Arts Middle School Teacher
4 weeks ago
Traverse City, United States GREENSPIRE SCHOOL Full timeJob DescriptionJob DescriptionGreenspire School is hiring a Middle School ELA Teacher. Must have teacher certification and endorsement.The Greenspire School offers a unique educational program for high school students based on purposeful connections between individuals, communities, and the environment. Under the direction of the Head of School, the Teacher...
-
Bryson City, United States LifePoint Hospitals Full time$10,000 sign on bonus for CNAs. (A 2-year commitment period is required. The Bonus payout occurs over the 2-year period.) Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service,...
-
Bryson City, United States LifePoint Hospitals Full time$10,000 sign on bonus for CNAs. (A 2-year commitment period is required. The Bonus payout occurs over the 2-year period.) Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service,...
-
Bryson City, United States Swain Community Hospital Full timeJob DescriptionWho We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community...
-
Culver City, United States Turning Point School Full time**Turning Point School Job Posting** **Job Title**: Part-Time Auxiliary Teacher for Elementary **Reports To**: Early Childhood Division Head **SUMMARY**: Turning Point School seeks a part-time Auxiliary Teacher to work with elementary students in Kindergarten through 4th grade in our After School Care program starting in September 2024. Regular hours for...
-
Material Handler/forklift Operator
3 weeks ago
Egg Harbor City, United States Barrette Outdoor Living Full time**How we do what we do**: At Barrette Outdoor Living we are committed to providing quality products that enhance people's lives. Our people share a passion for our business, and work with skill, teamwork, and integrity to deliver on our promise to provide superior products. We offer competitive and comprehensive benefits packages. Enjoy benefits like...
-
Bryson City, United States Swain Community Hospital Full time$5,000 sign on bonus for CNAs. (A 2-year commitment period is required. The Bonus payout occurs over the 2-year period.)Who We Are:People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and...
