Roark Key Holder

4 months ago

Denver, United States OluKai-Kaenon-melin-Roark Full time
Job DescriptionJob DescriptionSalary: $19.00- $22.00

Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. We’re looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Denver, CO retail store.

 

As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.


We have the following position(s) open for this role:

  • Part Time (29 hours or less per week) 

 

Areas of Responsibility

Operations/Sales/Customer Service:

  • Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
  • Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
  • Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
  • Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
  • Open and Close the store following standard operating procedures for this process
  • Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
  • Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
  • A positive, outgoing, high energy, entrepreneurial, sales focused attitude
  • Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
  • Bachelor's Degree preferred
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
  • Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark’s product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
  • Manage inventory and ensure the retail store is well-stocked at all times
  • Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies. 

 

 

Experience and Qualifications:

  • Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
  • Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
  • Computer skills to include operating POS sales (Shopify)
  • Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
  • BA or BS required
  • Ability and willingness to work weekends, evenings, and holidays as needed.
  • Self-motivated leader with strong entrepreneurial skills.
  • Shows elevated communication skills and can tailor style to suit the audience.
  • Innate guest centric mindset.
  • Ability to engage with new customers and build immediate and lasting rapport.
  • Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
  • Creative and adaptable team player with a winning and positive attitude.
  • Personalize customer connections by providing highest level of hospitality and customer service.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
  • Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
  • A positive, outgoing, high energy, entrepreneurial, sales focused attitude
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs  

 

Compensation:

We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:

  • Competitive compensation package (hourly with benefits)
  • Discounts on the latest Roark Revival
  • The hourly rate range for this position is $19.00 to $22.00; the hourly rate is based on the experience that you bring to the position



Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees.  All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@archipelago.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. 

  • Key Holder

    1 week ago

    Denver, Colorado, United States RevZilla Full time

    About the RoleWe are seeking a highly motivated and experienced Key Holder to join our team at RevZilla. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.Key ResponsibilitiesProvide every customer with a great experience by maintaining a...

  • Key Holder

    2 days ago

    Denver, Colorado, United States Comoto Full time

    About the RoleWe are seeking a highly motivated and experienced Key Holder to join our team at Comoto. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.Key ResponsibilitiesProvide every customer with a great experience by maintaining a...

  • Key Holder

    4 weeks ago

    Denver, United States Comoto Full time

    Company Description$15.50 - $20.00+ / hour Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products,...

  • Key Holder

    4 months ago

    Denver, United States RevZilla Full time

    Job Description What to expect when you work here As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and...

  • Key Holder Assistant

    7 days ago

    Denver, Colorado, United States Everything But Water Full time

    Key Holder Job DescriptionAt Everything But Water, we're seeking a highly skilled Key Holder to join our team. As a Key Holder, you will play a vital role in creating a customer-centric environment through exceptional customer service.Responsibilities:Work closely with Store Management to support business needs and ensure adequate shift coverage.Supervise...

  • Key Holder Assistant

    3 days ago

    Denver, Colorado, United States Title Nine Full time

    About the RoleTitle Nine is seeking a part-time Key Holder to join our team in Cherry Creek, CO. As a Key Holder, you will be responsible for opening and closing the store, managing registers, and providing exceptional customer service.ResponsibilitiesOpen and close the store, ensuring a secure and welcoming environment for customersManage registers and...

  • Key Holder

    4 weeks ago

    Denver, Colorado, United States Vince Full time

    About the RoleVince, a leading global luxury apparel and accessories brand, is seeking a dynamic and customer service-driven Full-Time Key Holder to join our retail team.Key ResponsibilitiesGenerate Sales and Build Customer Relationships: The Key Holder is responsible for driving sales and building strong relationships with customers in our retail...

  • Key Holder

    4 months ago

    Denver, United States Vince Full time

    About Vince Vince, established in 2002, is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day effortless style. Known for its range of contemporary products, Vince offers women’s and men’s ready-to-wear, footwear and accessories. The Position Vince is seeking a dynamic, customer...

  • Key Holder

    3 weeks ago

    Denver, Colorado, United States RevZilla Full time

    About the RoleWe are seeking a highly motivated and experienced Key Holder to join our team at RevZilla. As a Key Holder, you will play a critical role in driving sales, providing exceptional customer service, and maintaining a high level of product knowledge.Key ResponsibilitiesLead by example and demonstrate a strong work ethic, ensuring a positive and...

  • Key Holder

    2 weeks ago

    Denver, Colorado, United States RevZilla Full time

    About the RoleWe are seeking a highly motivated and experienced Key Holder to join our team at RevZilla. As a Key Holder, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesProvide expert-level product knowledge to customers and team members, ensuring a seamless...

  • Retail Key Holder

    2 weeks ago

    Denver, Colorado, United States Le Creuset Group Full time

    Key Holder and Sales CoachAs a critical member of our retail store leadership team, you will support the store in delivering excellence in sales, service, and operations. Your primary role is to drive business results by maximizing daily sales plans and productivity goals, and improving KPIs through active coaching on the sales floor.Key...

  • Retail Key Holder

    2 weeks ago

    Denver, Colorado, United States Kendra Scott Full time

    About Kendra ScottWe are a fashion-lifestyle brand that values family, fashion, and philanthropy. Our employees and customers are the heart and soul of our brand, and we believe that giving back is the truest form of success.Job OverviewAs a Key Holder, you will support the Store Leadership Team by delivering exceptional customer experiences and driving...

  • Key Holder

    3 weeks ago

    Denver, Colorado, United States Vince Full time

    Job SummaryVince is seeking a dynamic and customer service-driven Full-Time Key Holder to join our retail team. As a Key Holder, you will be responsible for generating sales and building customer relationships in our stores.Key ResponsibilitiesAchieve and exceed personal sales and productivity goals agreed upon with your store managerDemonstrate a complete...

  • Retail Key Holder

    1 month ago

    Denver, United States tapwage Full time

    Title Retail Key Holder Department DENVER CHERRY CREEK NORTH Job Description About Kendra Scott We are a fashion-lifestyle brand of big dreams, colorful confidence and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of...

  • Retail Key Holder

    4 months ago

    Denver, United States Le Creuset Group Full time

    ** Retail Key Holder** **Job Category****:** Retail Sales Force **Requisition Number****:** RETAI002380 Showing 1 location **Job Details** **Description** POSITION Key Holder WHO WE ARE More than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le...

  • Retail Key Holder

    1 week ago

    Denver, Colorado, United States Le Creuset Group Full time

    Key Holder Retail SalesAs a critical member of our retail store leadership team, you will support the store in delivering excellence in sales, service, and operations. Your primary role is to drive business results by maximizing daily sales plans and productivity goals, improving KPIs through active coaching on the sales floor.Key Responsibilities:Drives...

  • Cinch Factory Store: Key Holder Position

    3 weeks ago

    Denver, United States Miller International Inc. Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Part-time Key Holder to join our team at the Cinch Factory Store in North Denver. As a Key Holder, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesMaintain a positive work atmosphere by promoting a culture of teamwork and...

  • Retail Key Holder-CHERRY CREEK MALL

    1 week ago

    Denver, United States Bath & Body Works Full time

    Bath & Body Works - JobID: 21060881 [Store Supervisor] As a Key Holder at Bath & Body Works, you'll: Participate in the hiring process by screening and scheduling interviews for candidates; Be responsible for leadership tasks as delegated by the store manager; Lead and model the selling and customer experience standards; Lead selling efforts to meet selling...

  • Cinch Outlet: PT Key Holders

    4 months ago

    Denver, United States Miller International Inc. Full time

    Job DescriptionJob DescriptionDo you have an outgoing personality and great teamwork skills? Do you have a keen eye for the ever-innovative Western fashion industry? If so, we are looking for you! Miller International Inc., manufacturer of Cinch® and Cruel ® is actively seeking enthusiastic Part-time Key Holders with outstanding customer service skills to...

  • Retail Key Holder

    1 day ago

    Denver, Colorado, United States Kendra Scott Full time

    About Kendra ScottWe are a fashion-lifestyle brand that values Family, Fashion, and Philanthropy. Our employees and customers are the heart and soul of our brand, and we believe that giving back is the truest form of success.Position OverviewAs a Key Holder, you will support the Store Leadership Team by delivering exceptional customer experiences and driving...