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Social Account Manager
2 months ago
Department: Pharma
Reporting to: Account Director, Pharma
Salary: Negotiable, depending on experience
Location: Remote / US (ideally CA-based)Who We Are:
Our Client is a digital marketing agency specializing in various services across various media and industries.
Founded in 2003, they've grown to over 80 team members across London, Los Angeles, Singapore, and Buenos Aires. Our work blends creativity and collaboration, tailored to each client’s brand, focusing on innovation and insights.
What They Offer:- A collaborative and diverse team environment
- Flexible working arrangements to support work-life balance
- A culture built on core values: Agile, Collaborative, Courageous, Creative, Honest, Passionate, People-First, and Responsible
We seek an experienced Account Manager, ideally with a background in healthcare or pharmaceuticals, to support a key project-based account. This role involves managing all social media disciplines, including content (organic and paid), insights, project management, and creative.
You will help deliver standout social content that pushes boundaries in innovation and performance. The role involves working with a broader team to elevate an already award-winning account to new heights.
Key Responsibilities:- Lead community management for active engagement on social platforms.
- Support the creation and execution of content calendars.
- Provide insights and strategic recommendations during client meetings.
- Oversee the development of creative content aligned with client goals.
- Stay current with social media trends and best practices.
- Manage multiple projects with tight deadlines.
- Provide detailed reports on social media performance.
- 3+ years of Digital/Social Account Management experience in Pharma or Healthcare.
- Strong client-facing and internal communication skills.
- Expertise in social media platforms and trends.
- Ability to manage multiple projects in a fast-paced environment.
- Proficient in IT skills, including word processing and spreadsheets.
- Experience in proposal writing and presenting campaign ideas.
- Detail-oriented with a strong understanding of creative and paid formats on platforms like Facebook, Twitter, YouTube, Instagram, and TikTok.