Current jobs related to Service Call Center - Covington - Northshore Toyota

  • Call Center Representative

    3 weeks ago

    Covington, United States Fidelity Investments Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    2 weeks ago

    COVINGTON, United States Disability Solutions Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    3 weeks ago

    COVINGTON, United States Disability Solutions Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    3 weeks ago

    Covington, United States Fidelity Investments Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    4 weeks ago

    Covington, United States Fidelity Investments Full time

    Job Description:Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled experience where youll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be...

  • Call Center Representative

    4 weeks ago

    Covington, United States Fidelity Investments Full time

    Job Description:Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might...

  • Call Center Representative

    2 weeks ago

    COVINGTON, United States Disability Solutions Full time

    Job Description:The RoleJoin our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting...

  • Call Center Representative

    3 weeks ago

    Covington, KY, United States Fidelity Investments Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    3 weeks ago

    Covington, KY, United States Fidelity Investments Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    3 weeks ago

    Covington, KY, United States Fidelity Investments Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    2 weeks ago

    Covington, KY, United States Fidelity Investments Full time

    Job Description:Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service team. This role requires a consistent balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when considering applying. Our Career Development experience is a springboard to an...

  • Call Center Representative

    1 month ago

    Covington, KY, United States Fidelity Investments Full time

    Job Description:Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might...

  • Service Coordinator

    1 week ago

    Covington, United States M&M Service, Inc. Full time

    Job DescriptionAt M&M Service, Inc., we are seeking a highly organized and detail-oriented Service Dispatcher to join our team.The Service Dispatcher will be responsible for answering customer calls and emails, entering service calls into our dispatch program, and dispatching service calls to our technicians.Key responsibilities include:Answering customer...

  • Call Center Representative

    3 weeks ago

    Covington, KY, United States Fidelity Investments Full time

    Job Description:The RoleJoin our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting...

  • Auto Care Center Service Representative

    1 month ago

    Covington, Tennessee, United States Walmart Full time

    Job OverviewAs an Auto Care Center Service Writer at Walmart, you will play a vital role in ensuring our customers receive exceptional service and care for their vehicles. This is a rewarding opportunity to work with a dynamic team, develop your skills, and contribute to the success of our Auto Care Center.ResponsibilitiesProvide exceptional customer...

  • Banking Center Manager

    2 months ago

    Covington, Louisiana, United States First Horizon Bank Full time

    Job DescriptionJob Title: Banking Center ManagerJob Summary:We are seeking an experienced Banking Center Manager to lead our team of financial professionals in providing exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for managing day-to-day operations, supervising employees, and ensuring...

  • Banking Center Associate

    2 months ago

    Covington, Louisiana, United States First Horizon Bank Full time

    About the RoleWe are seeking a highly skilled and versatile Financial Services Representative to join our team at First Horizon Bank. As a key member of our banking center, you will be responsible for providing exceptional customer service, processing financial transactions, and promoting our products and services to clients.Key ResponsibilitiesCustomer...

  • Service Center Technician

    4 weeks ago

    Covington, United States Wagner - Covington Full time

    Job SummaryWe are seeking a skilled Mechanic to join our team at Wagner - Covington. The ideal candidate will have experience in working with diesel air compressors and generators.Key ResponsibilitiesPerform routine, preventive maintenance and repairs on portable air compressors and dewatering pumps in accordance with manufacturer's recommendations.Perform...

  • HVAC Service Technician

    2 weeks ago

    Covington, Georgia, United States Peppers Heating & Air Conditioning Service Inc. Full time

    Job OverviewPeppers Heating and Air Conditioning Service Inc. is seeking a skilled and experienced HVAC Service Technician to join our team. As a key member of our Service Department, you will be responsible for conducting HVACR servicing jobs promptly and efficiently.Key ResponsibilitiesPerform routine HVACR service activities without direct oversight or...

  • HVAC Service Technician

    1 month ago

    Covington, Georgia, United States Peppers Heating & Air Conditioning Service Inc. Full time

    Job SummaryWe are seeking a skilled and experienced HVAC Service Technician to join our team at Peppers Heating & Air Conditioning Service Inc. As a key member of our Service Department, you will be responsible for conducting HVACR servicing jobs promptly and efficiently, ensuring the highest level of customer satisfaction.Key ResponsibilitiesPerform routine...

Service Call Center

3 months ago

Covington, United States Northshore Toyota Full time
Job DescriptionJob Description

Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving all incoming service calls establishing relationships with customers and scheduling appointments for the service needs.

The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Manager, support staff and customers.

Responsibilities

  • Receiving inbound service phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to service needs
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Following up post visit to ensure customer satisfaction

Requirements

  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

Medical

Health Savings Account

Dental

Vision

Basic Life Insurance

Supplemental Life Insurance

Short Term Disability

Long Term Disability

Accident

Critical Illness

Cancer Insurance

About Us

Welcome to our Employment Opportunities page

Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today