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Retail Associate

3 months ago

Cleveland, United States Total Management Group Full time
Job DescriptionJob DescriptionSalary: $13-$16/Hour

The UPS store at 7452 Broadview Rd is under new management and we want you to join our team


IF LOOKING FOR PART TIME OR A FLEXIBLE SCHEDULE....WE CAN WORK WITH YOU


Store hours M-F 8-8 Sat 8-6 Sun 10-4


This ideal Retail Associate would deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.


The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.


RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned


QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds


BENEFITS

  • Paid vacations
  • Monthly cash incentives
  • Flexible scheduling
  • Ongoing Training
  • Other fringe benefits