![ASB Resources](https://media.trabajo.org/img/noimg.jpg)
Help Desk Consultant
2 weeks ago
Description:
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associate's degree in a related area.
Responsibilities:
imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of Treasury systems for device tracking and inventory. Systems used are SCCM and Provance.
Provide excellent customer service as defined in the client service level agreement and demonstrated collaborative relationships within Information Services.
-Deliver a high level of customer service and professional interaction with internal customers, management, and administration.
-
Business Systems Consultant 3 Help Desk
1 month ago
Trenton, United States Crescens Full timeJob Title: Business Systems Consultant 3 Help Desk Location: Trenton, NJ Duration: 1+months Type: Contract *Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended.* Short Description: Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access...
-
Business Systems Consultant 3 Help Desk
5 days ago
Trenton, New Jersey, United States Crescens Full timeJob Title: Business Systems Consultant 3 Help Desk Location: Trenton, NJ Duration: 1+months Type: Contract *Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended.* Short Description: Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to...
-
Business Systems Consultant 3 Help Desk
3 weeks ago
Trenton, United States Crescens Full timeJob Title: Business Systems Consultant 3 Help Desk Location: Trenton, NJ Duration: 1+months Type: Contract *Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended.* Short Description: Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access...
-
Help Desk Coordinator
1 month ago
Trenton, United States Crescens Full timeJob Title: Help Desk Coordinator Location: Trenton, NJ Duration: 4+months Type: Contract * Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday)* *Note: 35 hour workweek* Short Description: Help Desk...
-
Help Desk Coordinator
3 weeks ago
Trenton, United States Crescens Full timeJob Title: Help Desk Coordinator Location: Trenton, NJ Duration: 4+months Type: Contract * Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday)* *Note: 35 hour workweek* Short Description: Help Desk...
-
Help Desk
1 week ago
Trenton, United States Softpath System Full timeJob Details: Job Title: Help Desk Location: Trenton, NJ 08625 Duration: 12 Months Job Description Note: This position requires contractor to work onsite 5 days / week. Assist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer service and...
-
Trenton, United States Compunnel Full timeProject This unit has responsibility for provisioning user access. A BA is needed to handle this via a Help Desk role and also to come up with ways to automate our systems/enhance the provisioning process so that this manual process becomes more efficient. Required Responsibilities/Experience The BSC will be responsible for monitoring the help desk,...
-
Help Desk Support
7 days ago
Trenton, United States LanceSoft Full timeProvides technical assistance to other data processing personnel on problems dealing with operating systems, computers, utility programs, system control parameter. Oversees timely delivery of quality technical support to internal and external customers. This individual will be supporting the helpdesk. Oversees timely delivery of quality technical support to...
-
Help Desk Manager
2 months ago
Trenton, United States Crescens Inc. Full timeJob Title: Help Desk Manager Location: Trenton, NJ Duration: 3+ months Type: Contract Short Description: The Client needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and...
-
Help Desk Manager
1 month ago
Trenton, United States Crescens Full timeJob Title: Help Desk Manager Location: Trenton, NJ Duration: 3+ months Type: Contract Short Description: The Client needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and...
-
Help Desk Manager
3 weeks ago
Trenton, United States Crescens Inc. Full timeJob Title: Help Desk Manager Location: Trenton, NJ Duration: 3+ months Type: Contract Short Description: The Client needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and...
-
Help Desk Manager
3 weeks ago
Trenton, United States Crescens Full timeJob Title: Help Desk Manager Location: Trenton, NJ Duration: 3+ months Type: Contract Short Description: The Client needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and...
-
Help Desk Analyst
2 weeks ago
Trenton, United States Infologitech Full timeHi, Hope you are doing Great! **Job Position : NJTreasury DORES Help Desk** **Job Location : 50 West State Street Trenton, NJ** **Job Duration : 1 Year** **Job Description**: - Assist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer...
-
NJTreasury DORES Help Desk
1 week ago
Trenton, United States Comptech Associates Full timeJob Title: NJTreasury DORES Help Desk Location: Trenton, NJ Duration: 6+ Months Interview: In-Person Assist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer service and professional interaction to internal customers, mgt. and admin. ...
-
Help Desk Manager 3
1 month ago
Trenton, United States Hudson Data Full timeJob Title: Help Desk Manager 3 Location: Trenton, NJ (Onsite) Duration: Long Term Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. ...
-
Help Desk Manager 3
3 weeks ago
Trenton, United States Hudson Data Full timeJob Title: Help Desk Manager 3 Location: Trenton, NJ (Onsite) Duration: Long Term Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. ...
-
NJAOC SCCO Help Desk Coordinator 1
5 days ago
Trenton, United States Software Technology Inc Full timeJob DescriptionJob DescriptionHelp Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.Position is a hybrid model. Selected applicants will be required to work remotely...
-
Help Desk Coordinator
5 days ago
Trenton, United States Georgia IT Inc Full timeHelp Desk Coordinator Location: Trenton, NJ- Hybrid Duration: 12 months Job description Full-time professional work experience as a break/fix desktop support representative. This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network,...
-
Trenton, United States Mindteck Full timeREQUIRED RESPONSIBILITIES/EXPERIENCE: The BSC will be responsible for monitoring the help desk, accepting help desk tickets, analyzing requests, and assisting the user with a resolution in a timely manner. The BSC will be working within a team to instigate process improvements in the provisioning workflow. The BSC will be expected to work in a fast-paced...
-
Trenton, United States Mindteck Full timeREQUIRED RESPONSIBILITIES/EXPERIENCE: The BSC will be responsible for monitoring the help desk, accepting help desk tickets, analyzing requests, and assisting the user with a resolution in a timely manner. The BSC will be working within a team to instigate process improvements in the provisioning workflow. The BSC will be expected to work in a fast-paced...