Customer Service Representative
2 months ago
Eastern Propane & Oil is Hiring a
part-time Customer Service Representative for our office in Franklin, MA
Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603
Platinum level status for Veteran friendly employers
Why choose Eastern for your Career?
- Our Company Culture
- Employee & Family Fuel Discounts for your home
- Paid Holidays
- Complimentary Coffee & Thanksgiving Turkey
- Summer Hours
- Bonus programs, incentives, and more
This position is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential.
- Accurately and appropriately manage and respond to customer questions, concerns and inquiries
- Take incoming calls from Delivery Drivers and provide dispatch support
- Timely and accurate managing of the delivery call scheduling and dispatching
- Prepare documentation for data entry; perform data entry including entering customer information into computer system, such as charges or credits on customer accounts
Join the Eastern Family
*Hours for this position will be 8am to 1pm*#IND100
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