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Director of Engineering

4 months ago

Malden, United States actnano Full time
Job DescriptionJob Description

About actnano 

actnano, Inc. is a dynamic materials startup in Malden, MA. With a strong global technical team, we develop and manufacture coatings that protect printed circuit boards in electronics, allowing them to function in water-laden environments. We work with the biggest brands in the consumer electronics and automotive industries to increase product reliability and improve product performance in wet and humid conditions. Not only do we provide a portfolio of coatings, but we also work closely with our customers to help solve some of their most difficult problems through rapid innovation and ingenuity.   

About this role

We are looking for a Director of Engineering based in Malden, MA to join our talented and diverse team. This position will focus on leading our Malden lab-based technical service team in direct support of our customers. The Global Technical Service team directly works with our customers to solve their biggest challenges. We support our customers from prototype through to mass production and this position will play a leading role in providing efficient, effective technical support across their team and in collaboration with our global team. This role will also rely on building strong relationships and partnerships with decision makers at our customers and providing innovative solutions. 

Qualifications & Responsibilities 
We are looking for candidates with a M.S., or PhD degree in Mechanical Engineering, Chemical Engineering, Chemistry, Materials Science, or Electrical Engineering and 5+ years of relevant industry experience. Previous experience in technical support and customer relations is required. Technical project management experience is preferred. Previous experience in electronics or automotive manufacturing industries is a plus. The candidate must:

  1. Team Leadership: Lead the Malden-based technical service team, ensuring customer-focused support and guidance.
  2. Customer Engagement: Engage directly with key decision makers, from factory floor personnel to program managers, to secure opportunities and exemplify exceptional technical service.
  3. Global Collaboration: Work with our global team to develop account strategies and provide innovative solutions that meet customer needs and drive sales.
  4. Technical Guidance: Mentor and guide the technical service team in initiatives such as coating customer samples, validation testing, and failure analysis.
  5. Project Management: Design and lead technical projects based on market and customer feedback to proactively address industry challenges.
  6. Knowledge Transfer: Collaborate with headquarters to transfer new coating and application methodologies to regional teams and customers. Communicate field application techniques and insights from customer factories to the broader team.
  7. Process Improvement: Enhance processes in collaboration with global technical service management to ensure efficient support and knowledge transfer across the dispersed team.
  8. Travel: Participate in required travel to both US and global customer locations.

actnano is located in Malden, MA and is easily accessible from the MBTA's Orange Line

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