Retention Specialist

2 weeks ago


New York, United States Village Care Full time
Job DescriptionJob Description

Retention Specialist -Bilingual Spanish (Hybrid)

VillageCareMAX - 112 Charles Street, New York, NY 10014

COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE


VillageCare is looking for a self-motivated and Bilingual Retention Specialist to join our team. The Retention Specialist will conduct forward and appropriate efforts to retain members requesting disenrollment. Some of your daily activities will include:

  • Investigating and resolving member dissatisfaction issues
  • Processing involuntary and voluntary disenrollment's in a timely and compliant manner
  • Ensure compliance with contractual regulations, monitoring/tracking trends and documenting all communication with members, family, staff and providers.
  • Participate in conferences with CMS/HRA and/or NYSDOH regarding retention team activities and accountability for compliance with regulations and contracts.

We would like to speak to those who have 2+ years of experience in a related healthcare environment. A Bachelor's degree and Bilingual - Spanish required. This is a hybrid role with onsite office visits.

There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you

  • PTO package
  • 10 Paid Holidays
  • Personal and Sick time
  • Medical/Dental/Vision
  • HRA/FSA
  • Education Reimbursement
  • Retirement Savings 403(b)
  • Life & Disability
  • Commuter Benefits
  • Paid Family Leave
  • Additional Employee Discounts

VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.




VillageCare is an Equal Opportunity Employer.



Job Posted by ApplicantPro

  • Housing Specialist

    1 week ago


    New York, United States PROMESA R.H.C.F. Full time

    Job DescriptionJob DescriptionWe are seeking a Housing Specialist who will be responsible for permanent housing placement for all housing-ready individuals in the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of these individuals by DHS' contractual requirements. The Housing Specialist...

  • Customer Success Specialist

    Found in: Talent US C2 - 1 week ago


    New York, United States MetroPlusHealth Full time

    Position Overview The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey. They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. The Specialist will work as a liaison to ensure proper...

  • Peer Specialist

    Found in: Resume Library US A2 - 1 week ago


    New York County, New York, United States Services For The Underserved, Inc. Full time

    Min: USD $40,000.00/Yr. Max: USD $45,000.00/Yr. Position Overview: Shelter In Reach-SAPT, New York NY   SAPT Peer Specialist Salary rate Range: Minimum - $19.23, Maximum - $21.63 per hour    I. SCOPE OF ROLE: The Peer Specialist facilitates engagement with shelters to reduce adverse substance use incidents in shelters (accidents, altercations,...

  • Information Technology Operations Specialist

    Found in: Appcast US C2 - 2 weeks ago


    New York, United States Cruit Group Full time

    We are partnered with a Managed Service Provider (MSP) in New York City that is searching for an entry-mid level IT Operations Specialist to join their team. This role presents an exciting opportunity for a motivated individual to contribute to the success of our partner's IT operations, with a specific emphasis on Office 365, SharePoint, Dynamics, and...

  • Information Technology Operations Specialist

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    New York, United States Cruit Group Full time

    We are partnered with a Managed Service Provider (MSP) in New York City that is searching for an entry-mid level IT Operations Specialist to join their team. This role presents an exciting opportunity for a motivated individual to contribute to the success of our partner's IT operations, with a specific emphasis on Office 365, SharePoint, Dynamics, and...


  • New York, United States ICL Full time

    **NOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they **are fully vaccinated against COVID-19** (with an FDA-authorized vaccine).** **_ Takes direction from the Entitlement Services supervisory/management staff in the carrying out of assignments...


  • New York, United States Harlem United Community AIDS Center Inc Full time

    Job DescriptionJob DescriptionPosition DescriptionThe Community Engagement Specialist will be responsible for developing and building relationships that encourage growth to the agency’s Health Services. The Community Engagement Specialist will be expected to engage community members and key stakeholders, including other nonprofits and private organizations...

  • Retail Relations Specialist

    Found in: Resume Library US A2 - 2 weeks ago


    New York County, New York, United States Informa Markets Full time

    Job Description The Retail Relations Specialist engages, develops, cultivates and maintains strong relationships with key contemporary women’s fashion retailers on an international level with the purpose of securing attendance for our contemporary womenswear events including COTERIE.  The role focuses on maintaining and strengthening contemporary...


  • New York, United States Pockyt Full time

    About Pockyt Pockyt aims to shape a more inclusive global payments future by connecting 200+ locally preferred payment methods via one API. Thousands of brands and marketplaces rely on Pockyt for smooth payment acceptance from emerging market consumers and borderless payout to creators, vendors, and sellers in 100+ countries. About this Role Pockyt is...

  • Customer Success Specialist

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    New York, United States Pockyt Full time

    About Pockyt Pockyt aims to shape a more inclusive global payments future by connecting 200+ locally preferred payment methods via one API. Thousands of brands and marketplaces rely on Pockyt for smooth payment acceptance from emerging market consumers and borderless payout to creators, vendors, and sellers in 100+ countries. About this Role Pockyt is...


  • New York, United States Institute for Comm Living Full time

    Job DescriptionJob DescriptionNOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).Takes direction from the Entitlement Services supervisory/management staff in the carrying...


  • New York, United States Genetec Full time

    Job DescriptionJob DescriptionYour team’s dynamic:Genetec is seeking a highly motivated individual to act as a dedicated, pre-sales champion to help provide exceptional client service and to help the assigned account drive sales – business development, pipeline and revenue. You will bring passion, ambition and an entrepreneurial spirit to the role and...


  • New York, United States Pockyt Full time

    About Pockyt Pockyt aims to shape a more inclusive global payments future by connecting 200+ locally preferred payment methods via one API. Thousands of brands and marketplaces rely on Pockyt for smooth payment acceptance from emerging market consumers and borderless payout to creators, vendors, and sellers in 100+ countries. About this Role Pockyt is...


  • New Orleans, United States Charles County Public Schools Full time

    Company DescriptionCharles County Public Schools, located in La Plata, Maryland, is one of the state's fastest-growing public school systems, serving approximately 27,000 students across 37 schools, pre-K through high school, and operating three specialty educational centers and programs. Join our team and be the teacher you've always wanted to be in a...


  • New York, United States MetroPlusHealth Full time

    **Empower. Unite. Care.**: **MetroPlusHealth** is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. **About NYC Health + Hospitals**: MetroPlus**Health**...

  • Sales Specialist

    2 days ago


    New York, United States Liberty Law Group Full time

    Job DescriptionJob DescriptionCompany DescriptionLiberty Law Group is a firm dedicated to providing exceptional legal expertise and solutions. With a team of experienced attorneys and financial professionals, we offer a customized experienced of legal and financial insights to cater to our clients' diverse needs. We are committed to delivering...

  • Family Medicine opening: Malta, NY

    Found in: beBee S US - 2 weeks ago


    New York, United States Archway Physician Recruitment Full time

    FM opening in Malta NYFull Time, Permanent PositionSeeking to recruit full-time Family Medicine Physicians for our new office location in Malta, NY. This is an exciting opportunity to join the capital regions largest physician-led healthcare system with strong patient demand and hospital-affiliated practice support as we continue to develop and grow...

  • Housing Specialist

    1 week ago


    New York, United States Harlem United Community AIDS Center Inc Full time

    Job DescriptionJob DescriptionPosition DescriptionThe Housing Specialist will be responsible for assisting clients of the New Broadway Family Shelter in finding next step housing. This includes completing accurate assessments of each client’s next step housing needs, developing next step housing placement goals and service plans in collaboration with each...

  • Family Medicine opening: Malta, NY

    Found in: beBee jobs US - 1 week ago


    New York, New York, United States Archway Physician Recruitment Full time

    FM opening in Malta NYFull Time, Permanent PositionSeeking to recruit full-time Family Medicine Physicians for our new office location in Malta, NY. This is an exciting opportunity to join the capital regions largest physician-led healthcare system with strong patient demand and hospital-affiliated practice support as we continue to develop and grow...


  • New York, United States Merit Personnel & Consulting Full time

    LOCATION: New York, NY SALARY: 100K INDUSTRY: International Law Firm OVERVIEW: The Lateral Recruiting Senior Specialist is responsible for overseeing the lateral recruiting process for lateral associate and counsel positions within our Law Firm’s U.S. offices. The position primarily focuses on recruitment for specific practice groups, but the ideal...