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Data and Systems Director

2 months ago

Triangle, United States Marine Corps Heritage Foundation (MCHF) Full time
Job DescriptionJob DescriptionAbout Us:

Are you seeking a fun, unique and interesting work environment? Consider working at the National Museum of the Marine Corps - a lasting tribute to U.S. Marine Corps history, traditions and culture, where visitors engage in exciting and immersive experiences as seen through the eyes of Marines.

Marine Corps Heritage Foundation is seeking a Data and Systems Director to manage the Development database and maintain data storage; assess database design; and gather, organize, and interpret statistical information based on the data in the database as well as lead and manage the IT function.

Location:

Fully in-person: This is an in-person position located at 1775 Semper Fidelis Way, Triangle, VA 22172. Potential for remote work.

Responsibilities:

Duties include the following. Other duties may be assigned.

  • Data Administration
    • Manage and maintain the overall database integrity and quality, including routine data improvement, data auditing, practice enforcement, security and code value management, systems checks, and database functions
      • Perform regular system backups
      • Recommend, implement, and manage system upgrades
    • Manage internal processes for maintaining donor list and fundraising reports, including updating database with information for donations, new donors, changes to current donors and Board of Directors
    • Manage records and donor relations for monthly donor and other pledge programs
    • Maintain tracking list of all donations received; confirm donations with Development staff
    • Import and export data from various sources including manual entry:
      • Remote Capture (Weekly)
        • Every Action
        • DMP
      • Assist with gift prioritization processing and acknowledgements (Minimum Bi-Weekly)
        • Integrate electronic acknowledgements using Raiser’s Edge
        • Manage and execute gift processing, batch entry, donation coding, prepare back-up gift documentation, approve matching and employee contribution campaign gifts, and make adjustments
        • Keep track of outstanding pledges, periodically producing and sending reminder letters to donors
      • Generate lists to identify, mine, and analyze prospects for fundraising and outreach initiatives (2-Week Turnaround)
        • Generate lists with appropriate Suppressions
        • Manage fundraising appeals and fulfillment coding
        • Application of Appeal to Constituent Records
      • Model Data Requests (3-4) to coincide with acquisitions
      • Provide and review monthly and annual accounting reports for accurate reconciliation with Finance
      • Ad hoc development queries
    • Assist with program administration:
      • Commemorative Brick Program (Monthly, Quarterly, and as needed)
        • Generate brick registration certificates
        • Generate brick engraving orders
        • Generate brick install spreadsheets
        • Process install location details and update locator database
        • Generate and send brick locator letters
      • Commemorative Plaque/Tribute Program
      • Commandant’s Circle Program
      • Friends Program
        • Why Not Be A Friend?
        • Friend Movement
      • Devil Dog Program
      • 1775 Society
      • Other membership and recognition programs as needed
    • Track and communicate updates and changes to databases to appropriate departments
    • Assess and implement other technology-based solutions for fundraising, marketing, and communications and providing fundraising related webpages
    • Identify opportunities for systems integration for improved data quality, reduced data entry, and increase cross-departmental collaboration
    • Identify, review, and provide recommendations for improving efficiencies and operational processes
    • Update donor wealth screenings and other fundraising-related data
    • Assist in preparation of reports for various departments
    • Prepare mailing lists for events, newsletters, and appeals
    • Assist with event preparation tasks as requested by Development staff
    • Accomplish all tasks appropriately assigned or requested

  • IT Systems

    • Lead development and implementation processes for the organizations IT systems and department
    • Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
    • Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
    • Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
    • Oversee security of systems, networks, and enterprise information
    • Facilitate IT security audits or investigations
    • Develop and maintain relationships with external IT vendors and service providers
    • Coordinate multisite IT systems via enterprise resource planning (ERP)
    • Accomplish all tasks appropriately assigned or requested
Requirements:

Education/Experience:

  • 4-year degree in a computer-related field desired
  • 8+ years of related Information Technology experience
  • 5+ years related experience and/or training in database administration for a nonprofit organization
  • 5+ years of supervisory experience
  • Financial/budget administration experience

Technological Skills:

  • Experience with data import/export, queries, designing and generating reports from a relational database
  • Experience with managing a database and web-based systems
  • Proficient in latest technology for IT systems and management
  • Proficient in Microsoft Office, specifically Excel
  • Proficient in Google Workspace
  • Experience working with accounting software
  • Proficient in SQL Server management, Alteryx and Tableau
  • Proficiency in Raiser’s Edge desired

Required Knowledge and Skills:

  • Excellent written and verbal communications skills, must be comfortable presenting
  • Professionalism with both internal and external customers
  • Professional demeanor, strong work ethic, discrete, resourceful, and ability to maintain confidentiality
  • Ability to communicate with a variety of people, both internal and external
  • Ability to work collaboratively in a team environment
  • Ability to initiate and follow through on work independently
  • Ability to work in a fast-paced environment
  • Detail-oriented
  • Excellent organization/project management skills
  • Excellent time management skills
  • Ability to meet assigned deadlines
  • Demonstrated ability to meet project deadlines within budget
  • Ability to adapt to changing priorities
  • Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
  • Strong quantitative and analytical skills
  • Strong multi-tasking abilities
  • Proven ability to develop and maintain and positive team environment
Employment Conditions:

Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.

Environmental and Physical Conditions:

The environmental factors and/or physical requirements of this position include the following: While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to be in one position for long periods of screen use, reach with hands and arms, and talk and hear both in person and over devices. The employee interacts in close spaces and frequently with other workers, vendors, and clients. May be in situations which require conflict resolution. The position works in an office environment with artificial light and air.

EEO Statement:

The Marine Corps Heritage Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other classification protected by law.