Service Department Foreman

2 months ago

Fresno, United States Golden State Peterbilt - Fresno Full time
Job DescriptionJob Description

E.M. Tharp / Golden State Peterbilt

Service Foreman

Pay Range $30 - $45 + Bonus

As a Service Foreman for a truck dealership, your role is critical in overseeing the maintenance and repair operations, ensuring high-quality service, and managing a team of technicians. As a Service Foreman for a truck dealership, your role is instrumental in maintaining the reputation and profitability of the service department. By effectively managing your team, providing exceptional customer service, and staying abreast of industry developments, you can contribute to the success of the dealership and the satisfaction of its customers.

 

1. Job Responsibilities:

   - Supervision: Lead a team of technicians, assigning tasks, and ensuring timely completion of repairs and maintenance.

   - Workflow Management: Coordinate service schedules, prioritize work orders, and optimize the efficiency of the service department.

   - Quality Assurance: Maintain high standards of workmanship, ensuring all repairs meet manufacturer specifications and industry regulations.

   - Customer Service: Interact with customers to understand their service needs, provide estimates, and address any concerns or complaints.

   - Training and Development: Provide guidance and training to technicians, fostering their professional growth and ensuring they stay updated on the latest technologies and service procedures.

 

2. Skills Required:

   - Technical Knowledge: Strong understanding of truck systems, engines, transmissions, and other components, along with proficiency in diagnostic tools and software.

   - Leadership Abilities: Effective leadership skills to motivate and manage a team of technicians, delegating tasks and resolving conflicts as needed.

   - Communication Skills: Excellent communication skills to interact with customers, service advisors, parts department, and upper management, conveying technical information clearly and professionally.

   - Problem-Solving Skills: Ability to troubleshoot complex issues, identify root causes, and implement effective solutions in a timely manner.

   - Organizational Skills: Strong organizational skills to manage service schedules, prioritize tasks, and maintain accurate records.

   - Customer Focus: Commitment to delivering exceptional customer service, addressing customer concerns promptly, and ensuring a positive experience.

 

3. Challenges:

   - Managing Workload: Balancing competing priorities and ensuring that customer needs are met while maintaining efficiency in the service department.

   - Technical Complexity: Keeping up with advancements in truck technology and ensuring technicians are adequately trained to handle new systems and diagnostic tools.

   - Time Management: Juggling multiple tasks and responsibilities within a fast-paced environment, while maintaining attention to detail and quality standards.

   - Customer Expectations: Meeting or exceeding customer expectations for service quality, turnaround time, and communication throughout the repair process.

   - Team Dynamics: Navigating interpersonal dynamics within the service team, addressing conflicts, and fostering a collaborative and supportive work environment.

 

4. Career Development:

   - Advanced Training: Pursue additional training and certifications to enhance your technical knowledge and leadership skills, such as manufacturer-sponsored programs or management courses.

   - Vertical Movement: Explore opportunities for advancement within the dealership or automotive group, such as moving into a higher-level management position or specializing in a specific area of service.

   - Industry Involvement: Participate in industry associations, workshops, and networking events to stay connected with industry trends and best practices.

   - Continued Learning: Stay updated on changes in truck technology, regulations, and customer preferences through ongoing learning and professional development initiatives.

 

5. Work Environment:

   - Dealership Setting: Work in a dealership service department, overseeing repairs and maintenance for a variety of truck makes and models.

   - Fast-Paced: Environment can be fast-paced, especially during peak service hours, requiring the ability to remain calm under pressure and make quick decisions.

   - Customer-Facing: Interact directly with customers, addressing their service needs and building relationships to promote repeat business and customer loyalty.

   - Team Collaboration: Collaborate with service advisors, parts department, and other dealership staff to ensure seamless operations and customer satisfaction.

 

E.M. Tharp is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

 

  • Electrical Foreman

    4 months ago

    Fresno, United States Sebastian Corp Full time

    Job DescriptionJob DescriptionSalary: $36hr - $48hr DOESebastian is a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a...

  • Cellar Foreman

    2 weeks ago

    Fresno, United States The Wine Group Full time

    An industry leader, The Wine Group is one of the world's foremost producers of award-winning wines across more than 60 wine brands and many winery facilities in California, New York, and Australia. Headquartered in Livermore, California, TWG is an industry innovator when it comes to developing, marketing, and selling wine brands beloved by consumers around...

  • Food Service Technician II

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryThis is an exciting opportunity to join the Department of Veterans Affairs, where we proudly serve California's 1.6 million veterans. We advocate with purpose and passion every day for our state's veterans and their families, connecting them to their earned benefits. Our organization offers a range of services, from our network of award-winning...

  • Food Service Technician I

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryThis is an exciting opportunity to join the Department of Veterans Affairs, where we proudly serve California's 1.6 million veterans. We advocate with purpose and passion every day for our state's veterans and their families, connecting them to their earned benefits.Key ResponsibilitiesProvide exceptional food service to veterans and staff in a...

  • Cook Specialist I

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryThe Department of Veterans Affairs is seeking a highly skilled Cook Specialist I to join our team in the Dietary & Food Services Department at the Veterans Home of California-Fresno. As a Cook Specialist I, you will play a critical role in providing exceptional culinary services to our residents, ensuring their nutritional needs are met, and...

  • Foreman, Logistics

    3 weeks ago

    Fresno, United States Primoris Renewable Energy Full time

    Job DescriptionJob Description PRIMARY JOB RESPONSIBILITIES: Assist the Logistics Coordinator in supervising and setting direction for all Logistics teams on-site to ensure best use of all company resources and adherence to all company policies and state and federal regulations.Monitors the use of equipment, materials, and tools to effectively utilize all...

  • General Service Technician

    2 weeks ago

    Fresno, California, United States Goodguys Tire & Auto Repair Full time

    About the RoleWe are seeking a highly motivated and detail-oriented General Service Technician to join our team at Goodguys Tire & Auto Repair. As a General Service Technician, you will play a critical role in ensuring the smooth operation of our service department.Key ResponsibilitiesSafely Transport Customers: Safely transport customers to and from their...

  • General Service/Lube Tech

    1 month ago

    Fresno, United States Goodguys Tire & Auto Repair Full time

    Overview: At GoodGuys Tire & Auto Repair , we earned our name doing what's right by our customers with every single vehicle service we perform. From brake repairs and AC service, to spark plugs and new tires, no matter what type of car repair is required, the ASE-certified pros at Goodguys can get you in and out and back on the road in no time.As a General...

  • Supervising Program Technician II

    2 weeks ago

    Fresno, California, United States Department of Rehabilitation Full time

    Job SummaryThe Department of Rehabilitation is seeking a highly skilled and experienced Supervising Program Technician II to join our team. As a key member of our operations support unit, you will be responsible for supervising and performing technical and clerical work to support the delivery of vocational rehabilitation services to consumers.Key...

  • General Service Technician

    1 week ago

    Fresno, California, United States Goodguys Tire & Auto Repair Full time

    Job SummaryWe are seeking a highly skilled and motivated General Service Technician to join our team at Goodguys Tire & Auto Repair. As a General Service Technician, you will be responsible for performing non-technical service repairs, such as oil changes, tire and wheel related services, alignments, flushes, and more.Key ResponsibilitiesSafely transport...

  • Supervising Cook I

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryWe are seeking a highly skilled and experienced Supervising Cook I to join our team at the Department of Veterans Affairs. As a key member of our Dietary & Food Services Department, you will be responsible for overseeing the preparation and serving of meals to our veterans.Key ResponsibilitiesSupervise a team of cooks and kitchen staff to ensure...

  • Physical Therapist II

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    About the RoleThe Department of Veterans Affairs is seeking a highly skilled Physical Therapist II to join our team. As a Physical Therapist II, you will play a critical role in providing exceptional care to our nation's veterans.Key ResponsibilitiesDevelop and implement comprehensive physical therapy plans to improve the functional abilities of our...

  • Physical Therapy Assistant

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryWe are seeking a skilled Physical Therapy Assistant to join our team in the Rehabilitation Therapy Department of the Department of Veterans Affairs. As a Physical Therapy Assistant, you will play a vital role in providing high-quality patient care and contributing to the success of our team.Key ResponsibilitiesAssist licensed physical therapists...

  • Custodian Supervisor II

    2 weeks ago

    Fresno, California, United States Department of State Hospitals Full time

    Job SummaryThe Department of State Hospitals is seeking a highly skilled and experienced Custodian Supervisor II to join our team. As a key member of our hospital's operations team, you will be responsible for planning, organizing, and coordinating custodial services to ensure a safe and healthy environment for patients, staff, and visitors.Key...

  • Clinical Social Worker

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    About the RoleThis is an exciting opportunity to join the Department of Veterans Affairs, where we proudly serve California's 1.6 million veterans. Our team advocates with purpose and passion every day for our state's veterans and their families, connecting them to their earned benefits.Key ResponsibilitiesProvide clinical social work services to veterans...

  • Occupational Therapy Assistant

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryWe are seeking a highly skilled Occupational Therapy Assistant to join our team at the Department of Veterans Affairs. As an Occupational Therapy Assistant, you will play a vital role in providing rehabilitation services to our veterans, helping them to regain their independence and improve their quality of life.Key ResponsibilitiesAssist...

  • Agricultural Technician I

    2 weeks ago

    Fresno, California, United States Department of Food & Agriculture Full time

    Job SummaryThe Department of Food & Agriculture is seeking a highly motivated and detail-oriented Agricultural Technician I to join our team. As an Agricultural Technician I, you will play a critical role in supporting our pest control and monitoring efforts, ensuring the health and safety of California's agricultural crops.Key ResponsibilitiesEstablish and...

  • Information Technology Supervisor II

    2 weeks ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job SummaryThis is an exciting opportunity to join the Department of Veterans Affairs, where we proudly serve California's 1.6 million veterans. Our team advocates with purpose and passion every day for our state's veterans and their families, connecting them to their earned benefits.Key ResponsibilitiesProvide technical leadership and guidance to IT...

  • Occupational Therapy Assistant

    4 days ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job Description and DutiesThis is an exciting opportunity to work with the California Department of Veterans Affairs, where we proudly serve California's 1.6 million veterans. We advocate with purpose and passion every day for our state's veterans and their families, connecting them to their earned benefits. Our team offers a range of services, from our...

  • Supervising Psychiatric Social Worker

    1 week ago

    Fresno, California, United States Department of Veterans Affairs Full time

    Job Description and DutiesThis is an exciting opportunity to serve California's 1.6 million veterans as a Supervising Psychiatric Social Worker at the California Department of Veterans Affairs. We advocate with purpose and passion every day for our state's veterans and their families, connecting them to their earned benefits. Our team offers a range of...