Grinding Application Technician

3 weeks ago


Elmira, United States Searchforce Full time
Job DescriptionJob Description

PURPOSE OF POSITION:

The successful candidate will have a familiarity with ID/OD grinding. Must have a minimum of 1 year of CNC experience, preferably ID/OD grinding. Candidate will facilitate time studies, test grinds, process development, and on/off site training. Travel (including overnight) is expected 60-80%.

QUALIFICATIONS & RESPONSIBILITIES:

  • Able to prepare, setup and operate grinding/CNC equipment.
  • Working knowledge of Fanuc and/or Siemens controls.
  • Fluent in reading and writing CNC program code.
  • Must possess blueprint/CAD interpretation skills, ability to interpret sketches, engineering drawings, etc.
  • Must be able to work with close tolerances (imperial and metric).
  • Understanding of inspection techniques, equipment, and gauges as well as micrometers, vernier calipers, etc.
  • Perform machine demonstrations, test grinds, time studies, feasibility studies, runoffs, and process development.
  • Review customer requirements and collaborate with Applications/Sales Team to determine proper tools, grinding wheels, and process selection.
  • Conduct/facilitate training classes both in-house and at off-site facilities.
  • Assist in prototype machine PLC and option testing of mechanical and control software functions.
  • Demonstrate and instruct techniques, methods and procedures for machine tool equipment and related attachments and accessories.
  • Provide technical phone support for customers, salespersons, and distributors. Identify and resolve customer problems and issues through remote means such as phone, video conference, e-mail etc.
  • Utilize internal resources to identify and resolve service issues as needed.
  • Communicate and coordinate application activities internally.
  • Escalate/forward service calls to management if necessary.
  • Organize and maintain documentation of application procedures.

ADMINISTRATION:

  • Strong verbal and written communication skills.
  • Complete reports after each application run-off, test, training, etc.
  • Communicate follow up activities through reports and/or other electronic means.
  • Complete application billings and expense reports in a timely manner.
  • Must have good credit and make on-time payments corporate credit card.
  • Available for after-hour phone support for key customers, service/apps engineers, sales as needed.
  • Adhere to company policies and procedures.
  • Strive to continuously find ways to improve processes and activities performed.
  • Contribute towards improving the productivity of our company.
  • Complete other tasks that are assigned by management from time to time.

LOCATION:

Hybrid/Remote: Elmira, NY or Elgin, IL or Traverse City, MI

  • Requirements Must have a minimum of 1 year of CNC experience, preferably ID/OD grinding
  • Fluent in reading and writing CNC program code.
  • Must possess blueprint/CAD interpretation skills, ability to interpret sketches, engineering drawings, etc.
  • Must have good credit and make on-time payments corporate credit card.
  • Available for after-hour phone support for key customers, service/apps engineers, sales as needed.

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