ATM Service Technician

4 weeks ago

Santa Rosa, United States Cook Solutions Group Full time
Job DescriptionJob Description

Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time ATM Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen" culture. Responsibilities include, but are not limited to, providing second line maintenance for ATM banking products with an emphasis on Hardware and Software problem diagnosis.

Location: Santa Rosa, CA

Pay: $25+ DOE and Certifications

What you’ll do:
1.Performs basic installation on ATM products (multiple manufacturers).
2.Performs some minor maintenance on ATMs (e.g. replacing light bulbs, card reader belts, air filters, etc.).
3.Prioritizes and plans service calls.
4.Contacts customer with the estimated time of arrival.
5.Escalates problems when appropriate.
6.Reassigns calls when appropriate.
7.Accurately reports service data.
8.Interacts in a professional manner with customers and co-workers to foster positive relationships.
9.Supports service technicians in performing preventative maintenance inspections on conventional products.
10.Maintains effective communication with Business Management Team and Service Technician Team members.
11.Provides maintenance on ATM banking products (e.g. problem diagnosis, component level repair, application reload, preventative maintenance, documentation and planning/maintaining spare parts levels.
12.Develops a working knowledge of all operating standards, practices, and procedures.
13.Completes equipment cleanings as specified in service agreement.
14.Technicians may come in contact with cash in some incidents of maintenace of machines.

What you bring:
•High School Diploma or GED equivalent.
•2-5 years related experience and/or training; or equivalent combination of education and experience.
•NCR Certification is a plus.
•Customer service experience is a plus.
•Willing to train on security equipment.
•Valid driver's license and clean driving record.
•The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds.

Benefits

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more

Why work at Cook Solutions Group?

We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

Equal Opportunity

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law

  • ATM Service Technician

    2 weeks ago

    Santa Ana, California, United States Top Fortune 100 Company Full time

    Position Overview:Join a leading organization as an ATM Service Technician, where you will play a crucial role in maintaining and servicing automated teller machines and related equipment.Key Responsibilities:As a vital member of our service team, you will be responsible for:Conducting maintenance and repairs on ATMs, including components such as card...

  • Field Service Technician for ATM Solutions

    1 week ago

    Santa Ana, California, United States Top Fortune 100 Company Full time

    Position OverviewJoin a leading organization as a Field Service Technician specializing in ATM and retail point of sale (POS) equipment. This entry-level role is perfect for individuals eager to develop their technical skills in a dynamic service environment.Key ResponsibilitiesConduct maintenance and repairs on ATMs and related equipment, ensuring optimal...

  • ATM Service Technician

    2 months ago

    Santa Cruz, United States Cook Solutions Group Full time

    Job DescriptionJob DescriptionCook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time ATM Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. Responsibilities include, but...

  • Garage Door Technician

    1 week ago

    Santa Rosa, California, United States Precision Door Service Full time

    Garage Door Technician Career OpportunityWe are seeking a skilled and motivated Garage Door Technician to join our team at Precision Door Service. As a Garage Door Technician, you will be responsible for diagnosing and repairing garage door issues, installing new equipment, and ensuring customer satisfaction through effective solutions.Key...

  • Oncology Pharmacy Technician

    2 weeks ago

    Santa Rosa, California, United States Providence Service Full time

    Position OverviewThe Oncology Pharmacy Technician is responsible for preparing medications under the direct oversight of a licensed Pharmacist. This role involves compounding intravenous medications, including both non-hazardous and chemotherapy drugs, while collaborating with pharmacy personnel in a sterile cleanroom setting.Why Work with Us?At Providence,...

  • Lead Environmental Services Technician

    1 week ago

    Santa Rosa, United States Providence Service Full time

    Description Supervises a small group of employees while performing Environmental Services within assigned area of responsibility. This position requires a moderate amount of supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of...

  • Associate Environmental Services Technician

    2 weeks ago

    Santa Rosa, United States Providence Service Full time

    Description Supervises a small group of employees while performing Environmental Services within assigned area of responsibility. This position requires a moderate amount of supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of...

  • Associate Environmental Services Technician

    4 days ago

    Santa Rosa, United States Providence Service Full time

    Description Supervises a small group of employees while performing Environmental Services within assigned area of responsibility. This position requires a moderate amount of supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of...

  • Associate Environmental Services Technician

    1 month ago

    Santa Rosa, United States Providence Service Full time

    Description Supervises a small group of employees while performing Environmental Services within assigned area of responsibility. This position requires a moderate amount of supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of...

  • Associate Surgical Technician

    2 weeks ago

    Santa Rosa, United States Providence Service Full time

    Description Performs scrub technologist duties for patients of all ages undergoing surgical interventions. Providence caregivers are not simply valued – they’re invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice...

  • Surgical Services Technician

    2 weeks ago

    Santa Rosa, California, United States TotalMed Staffing Full time

    Surgical Services Technician Job ID #1587654 | Share About this Position As a Surgical Services Technician, you will play a crucial role in supporting surgical operations by ensuring that all instruments are prepared and that a sterile environment is maintained. Your collaboration with the surgical team is essential for the efficiency of procedures....

  • Automotive Service Technician

    2 weeks ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    Position Overview:As an Automotive Service Technician, you will play a crucial role in ensuring the safety and performance of our members' vehicles. Your expertise will contribute to delivering exceptional service, aligning with our commitment to quality and member satisfaction.Why Join Our Team?Competitive Compensation: Participate in our discretionary...

  • Associate Environmental Services Technician

    3 months ago

    Santa Rosa, United States Providence Health & Service Full time

    Job Description Supervises a small group of employees while performing Environmental Services within assigned area of responsibility. This position requires a moderate amount of supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused,...

  • Associate Environmental Services Technician

    2 weeks ago

    Santa Rosa, United States Providence Health & Service Full time

    Job Description Supervises a small group of employees while performing Environmental Services within assigned area of responsibility. This position requires a moderate amount of supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused,...

  • Surgical Services Technician

    1 week ago

    Santa Rosa, California, United States vTech Solution Full time

    Position: Surgical Services TechnicianJob Overview: We are seeking a skilled Surgical Services Technician to join our dynamic team. This role involves working in a fast-paced environment, primarily focusing on outpatient surgical procedures. Key Responsibilities: - Assist in various surgical operations, particularly in orthopedic cases. - Collaborate with...

  • Surgical Services Travel Technician

    2 weeks ago

    Santa Rosa, California, United States Uniti Med Full time

    Uniti Med is in search of a skilled Surgical Services Travel Technician for an exciting opportunity. Position Overview & RequirementsSpecialty: Surgical TechnicianField: Allied Health ProfessionalDuration: 13 weeks48 hours per weekShift: 12 hours, eveningsEmployment Type: TravelAre you looking for a rewarding Travel Surgical Technician position? Uniti Med...

  • Associate Surgical Technician

    1 month ago

    Santa Rosa, United States Providence Service Full time

    Description Performs scrub technologist duties for patients of all ages undergoing surgical interventions. Providence caregivers are not simply valued – they’re invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice...

  • Associate Surgical Technician

    2 weeks ago

    Santa Rosa, United States Providence Service Full time

    Description Performs scrub technologist duties for patients of all ages undergoing surgical interventions. Providence caregivers are not simply valued – they’re invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice...

  • Automotive Technician

    2 days ago

    Santa Maria, California, United States BMW Dealer Technician Opportunities Full time

    Job DescriptionJob Title: Automotive TechnicianJob Summary:We are seeking a highly skilled and experienced Automotive Technician to join our team at BMW of Santa Maria. As a key member of our service department, you will be responsible for performing diagnoses, repairs, and maintenance work on customer and dealership vehicles.Key Responsibilities:Receiving...

  • General Service Technician

    4 weeks ago

    Santa Rosa, United States AAA Northern California, Nevada & Utah Full time

    JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.Why Work For Us?Great Pay - opportunity to participate in AAA...