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Director of Franchising
4 months ago
The Director of Franchising will be responsible for driving franchise sales and expansion, helping grow the Starbird Chicken brand by attracting, onboarding, and maintaining quality relationships and accountability with franchisees.This includes prospecting, lead generation, franchisee qualification, negotiation, onboarding, and relationship maintenance. The goal is to identify and recruit high-quality franchisees who align with the company's vision and values.
Duties & Responsibilities
- Develop, maintain, and lead the Company’s ongoing license and franchise leads from start to finish, including marketing collateral (in conjunction with the Marketing department), sales process (including the creation and framework of lead generation, application review, candidate vetting, LOI, and franchisee/license agreements, discovery day agenda and collateral).
- Lead discovery days, candidate interviews, and franchise/license awards
- Maintain relationships with existing licensees/franchisees.
- Main liaison between Brand and Franchisees
- Manage the disclosure process of all candidates, including proper and necessary documentation
- Present candidates and qualifications to the Starbird executive team for review and approval
- Responsible for drafting and preparing Franchise Agreements and any amendment(s) for execution
- Implementation of necessary tools (Franconnect, Asana, Email, Slack, Background checks, etc.) to facilitate successful franchise signings
- Maintain accurate tracking and reporting for the total number of deals/candidates awarded by year, lead type, etc.
- Prepare, in conjunction with legal counsel, yearly updates to the Franchise Disclosure Documents
- Integration of Support Departments
Term Growth
- Oversee the process for renewing or terminating franchise agreements
- Manage Multi-Unit Growth and growth and development timelines of Franchisees
- Manage Franchise Communication and Accountability in relation to growth
Education, Skills, and Requirements
- 5-10 years related demonstrated experience growing franchise brands
- Proven ability to represent the franchise brand with professionalism and integrity is essential
- Familiarity with Franconnect, a franchise management software platform, is preferred
- Excellent communication skills, both written and oral, with all levels of the organization, including management, peers, and clients
- Must be an experienced organizational leader, demonstrating great leadership, sales, presentation, and professional communication skills
- Prior experience understanding and relating to numerous Franchise Partners with diverse cultural and ethnic backgrounds
- Prior experience in leading Franchise Operations, which includes both Company and Franchise retail units, restaurants, or relevant experience
- Must have in-depth and successful experience leading and positively influencing franchise partners to achieve targeted financial and operational results
- Strong financial acumen, analysis, problem-solving, negotiating, and influencing skills, along with excellent verbal and written communication skills
- Ability to interface well with all departments of the company and to represent the company in a highly professional manner
- A high degree of drive with a proven track record of achieving aggressive results
- Demonstrated integrity and ethical behavior