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Receptionist

3 months ago

Dubuque, United States Cottingham & Butler Full time
Job DescriptionJob Description

Receptionist - Cottingham & Butler

We are seeking a friendly and professional Receptionist with excellent communication skills and a pleasant personality. This role is crucial in managing our front desk operations, including answering and directing phone calls, forwarding faxes, creating welcome signs for guests, greeting office visitors, and notifying appropriate personnel of their arrival.

Essential Functions:

  1. Answer all incoming calls, ask detailed questions, and direct callers to the appropriate person.
  2. Greet office visitors, inform relevant personnel of their presence, and prepare welcome signs for special guests. Ensure visitors are escorted past the Receptionist Area.
  3. Sort inbound mail, checks, and packages (Airborne, Federal Express, UPS) for distribution. Open Work Comp and PC Claims mail and notify the appropriate person.
  4. Daily Operations:
    • Turn on the receptionist computer and open Microsoft Outlook, TAM, and DX7000 security cameras.
    • Activate the welcome sign computer and have the presentation running by 7:20 a.m.
    • Be present in the Reception Area by 7:30 a.m. to greet guests.
    • Turn on the switchboard at 8:00 a.m.
    • Forward all faxes from Right Fax promptly and accurately.
    • Schedule conference rooms as requested.
    • Turn off the switchboard at 5:00 p.m. and call night service to verify rollover coverage.

Other Functions:

  1. Perform miscellaneous clerical tasks as requested by office personnel.
  2. Maintain a positive and outgoing attitude.
  3. Other duties as assigned by the Supervisor.

Qualifications:

  • Excellent communication skills.
  • Professional appearance and demeanor.
  • Ability to multitask and manage time effectively.
  • Proficiency in Microsoft Outlook and other office software.
  • 1-2 years office experience preferred.

Benefits:

Most Benefits start Day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook