Systems Engineer

1 month ago

Reston, United States Integrated Intel Solutions Full time
Job DescriptionJob Description

Systems Engineer


Position Summary

We are looking for an experienced, SME level ServiceNow developer with Agile project management expertise.


Job Description

The Sponsors office collects, exploits, and disseminates publicly available information in a timely, mission-impactful way. The Sponsors office environment is fast paced and requires specialized skills in cloud-based IT management, workflow automation, IT project management, innovative software development and integration of Commercial-Off-The-Shelf (COTS)/Government Off-the-Shelf (GOTS) based applications. The Systems Engineer (SE) should have ServiceNow development skills including Service Portal, Service Catalog, Widget development, Record Producers, Scripting in the Portal space and UI16, Flow Designer, UI Policy, Client Script, UI Actions, Script Includes, importing data sources, etc. The SE will design, develop, and modify software systems; document and track vendor software roadmaps for software and patch version updates; unit test their software and perform code reviews; and modify and integrate commercial software into cloud environment. They should understand multi-cloud environments, such as AWS, Azure, Google, and others and will provide the Sponsor estimated costs of deploying system components to the target environment. They will coordinate and collaborate across the appropriate groups within security, operations, testing and other teams to provide system information and technical support; create, manage, and update work tickets; ensure that applications and services that fall under their purview are running up to date software versions to include code libraries; and provide weekly status updates regarding schedule deliverables, risks, and dependencies. The Systems Engineer will also work with and follow change and configuration management process and tools, manage the progress of COTS product integration and development efforts, comply with the existing programmatic methodologies, and coordinate appropriately for problem resolution, task scheduling, new resource requirements, and task clarification. They will also coordinate IT program management activities including scheduling of meetings and preparation of briefings and presentations; create, maintain, and brief Project Management Review (PMR) slides for projects; and work in partnership with an integrated team of Sponsor staff and contractors.


Mandatory Technologies/Tools

  • Demonstrated recent experience with managing and delivering using an Agile methodology.
  • Demonstrated experience leading an agile developments team to include generating sprint plans.
  • Demonstrated experience in technical project management with full lifecycle software development.
  • Demonstrated experience meeting schedule and delivery commitments within budget.
  • demonstrated experience in strategically assessing requirements to ensure Sponsor's processes and systems align with emerging technology
  • Demonstrated experience using Jira for managing backlogs, portfolios, products, and sprints.
  • Demonstrated experience monitoring the progress of multiple concurrent and highly visible projects and requirements.
  • Demonstrated experience recommending or taking required corrective actions.
  • Demonstrated experience with risk identification, management, and mitigation.
  • Demonstrated experience tailoring complex technical ideas and concepts to be communicated to a range of audiences in briefing and reports.
  • Demonstrated experience working with reporting system for notifying system status and to seek approval for deployment to production.
  • Demonstrated experience developing detailed design and associated deliverables.
  • Demonstrated experience documenting existing processes and mapping them to new process requirements
  • Demonstrated experience translating customer and system requirements into design.
  • Demonstrated experience designing system interfaces.
  • Demonstrated experience designing and implementing backend services
  • Demonstrated experience developing with AngularJS, Java, JavaScript, HTML5, CSS3, SQL, Bootstrap, and ActionScript.
  • Demonstrated experience providing platform training in ServiceNow, Flow Designer and Automated Test Framework.
  • Demonstrated hands-on experience with and troubleshooting of Internet and Web related protocols and technologies such as Tomcat, Nodejs, Web Services, or SSL.


Desired

  • Demonstrated recent experience with ServiceNow Project Portfolio Management.
  • Demonstrated recent experience with Jira.
  • Demonstrated experience building and maintaining constructive relationships among customers, stakeholders, technical teams, contractors, and senior level staff.


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