Billing Specialist

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too At Paylocity, people matter most and have always been at the heart of our business.

There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career

Position Overview:

This is an excellent opportunity to join the Finance department at Paylocity by applying for the Billing Specialist position. As a Billing Specialist, you will take charge of client accounts by ensuring the accuracy of invoicing for new and existing customers. Additional responsibilities include reconciling third-party reporting and collaborating with the Client Services and Sales departments to ensure the highest customer satisfaction. The Billing Specialist will report to Lead, Accounting Operations

Location: Schaumburg, IL

Schedule: Hybrid, with 2 days in office per week.

Reports To: Lead, Accounting Operations

Responsibilities:

The below represents the primary responsibilities of the position. Other duties may be assigned as needed.

• Responsible for setting up billing accounts for all new clients, including accurate pricing vs. clients signed quote. Review and follow necessary actions based on the client's signed Terms and Conditions at the time of sale.
• Timely respond to billing requests on daily basis, required to research client accounts before resolution of the request by the required SLA.
• Interact and collaborate with Client Services, Sales, Implementation or communicate directly with clients, on client billing inquiries and invoicing discrepancies to ensure high customer satisfaction.
• Process cash posting for client payments in a timely and accurate manner.
• Review and process AR corrections as needed and communicate with customers and/or other internal business partners timely resolution of any payment discrepancies.
• Document and evaluate procedures, suggesting process improvements to provide efficiency gains.
• Direct involvement with legacy billing and system release testing as well as overall system issues investigation and resolution.
• Opportunity to join a rapidly growing environment with further career opportunities in Billing, Accounting, or Finance.

Requirements:

• 1-3 years’ prior work experience in accounting or billing/collections function.
• Experience with Microsoft Word, Outlook, and Excel.
• Bachelor’s degree in Finance or Accounting preferred.
• Experience in using billing technologies; Netsuite experience a plus. Microsoft Excel with an emphasis on Vlookup and Pivot Table functions preferred.
• Ability to take full ownership of assignments, be self-motivated, and team player.
• Strong written and verbal communication skills. Detail orientation is key.
• Ability to work under pressure of time constraints and be customer service-focused.
• Adaptable – quick feet You can shift priorities if needed.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.