Case Worker

2 weeks ago


Sterling Heights, United States CHALDEAN COMMUNITY FOUNDATION Full time
Job DescriptionJob Description

General Purpose

Assist clients in receiving social services related to immigration, unemployment, job placement/career counseling, English as a second language (ESL), housing, transportation, financial aid, mental health services and medical care.

Main Job Tasks and Responsibilities

  • Provide assistance to clients on an individual basis to help them receive a variety of services including immigration, unemployment, job placement/career counseling, English and a second language (ESL), housing, transportation, financial aid, mental health services and medical care.
  • Provide translation services for clients.
  • Record and report all client activities with a high level of accuracy and detail.
  • Direct clients to other resources or social service agencies as needed.
  • Serve as an advocate on behalf of clients.
  • Available to work some (average once a month) evenings and weekends (events, seminars, etc.).

Education and Experience

  • Bachelor's degree from an accredited college or university in the field of psychology, social work or a related field preferred.
  • One year of experience working in an area related to social services is strongly preferred.
  • Experience with resource development for children and families in need is required.
  • Must have a valid Michigan Driver's License and appropriate insurance.
  • Fluency in Arabic and/or Chaldean required.
  • Knowledge of computers and relevant software applications.
  • Knowledge of customer service principles and practices.

Key Competencies

  • Ability to provide an emotionally stable environment for clients
  • Ability to work with diverse populations including children and families
  • Appreciation of the cultural background, heritage and identity of client
  • Ability to keep confidential information
  • Professional personal presentation
  • Information management
  • Organizing and planning
  • Attention to detail
  • Initiative
  • Reliability
  • Stress tolerance



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