Home Care Consultant

3 weeks ago

Castle Rock, United States Home Instead Full time
Job DescriptionJob Description

What are we looking for?

Home Instead Castle Rock has an outstanding group of team members, and we are looking for one more to complete the picture We are a non-medical home care company that services a large territory south of Denver. You must be business-minded and have a passion for helping others. Our ideal candidate enjoys a fast-paced work environment and gets satisfaction from driving the sales for a growing business. Join us in our mission of improving the lives of our community's aging adults

What is this role about?

The Home Care Consultant (HCC) performs a variety of sales, marketing, and administrative duties, directly expanding the company's capacity to care. Responsibilities include answering home care service inquiries, nurturing relationships between prospective clients and their families, building relationships with referral providers in the industry, conducting in-home consultations with families, and coordinating matches between current clients and their Care Professionals. In using the consultative sales approach, they become a valuable resource to seniors and their families. An effective Home Care Consultant can provide appropriate referrals to families in need while also creating extraordinary matches between clients and employees. A listening ear combined with thorough follow up help to continuously increase quality of care, client satisfaction, and service hours.

What's in it for you:

  • Base salary of $55,000 + UNCAPPED COMMISSION (anticipated $5-10k)
  • 401(k) with 5% employer match
  • Two weeks Paid Time Off
  • Health Benefits
  • Tuition assistance
  • Support in ongoing training and development
  • Direct interaction with business leadership
  • Opportunity to join a small, dedicated team that collaborate together in a common mission
  • Opportunities for meaningful career growth in a top-rated home care agency
  • Opportunity to impact many people by connecting seniors and their families with desperately needed services

Primary Responsibilities:

  • Research and develop Referral Provider Network relationships. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
  • Develop and maintain knowledge of Home Instead brand. Effectively present Home Instead marketing materials and services to referral providers. Plan, arrange, and conduct formal group presentations to referral providers.
  • Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within Salesforce.
  • Conduct Service Inquiries and Care Consultations following the consultative sales process.
  • Perform all phases of consultative sales process, including preparation and documentation of calls and follow-up, diagnosis of referral source and client needs, recommendation of appropriate Home Instead® services and additional community resources, maintaining and nurturing existing referral accounts.
  • Develop relationships with both prospective and current clients/employees through compassionate phone and email communication.
  • Maintain consistent follow-up with potential clients and families who have yet to commit to service (bonus for each completed consultation you schedule).
  • Perform in-home consultations with families considering home care services.
  • Onboard new clients, including entering care plans and reviewing completed paperwork.
  • Assist in creating extraordinary client-caregiver matches while working with other team members to coordinate various aspects of a senior's care.
  • Answer incoming calls to assist with scheduling of employees, monitoring attendance, and ensuring appropriate care.
  • Log client calls, documenting records of your efforts to create or maintain the highest quality service possible.
  • Conduct client/Care Pro introductions as needed with new clients or Care Pros.
  • Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Education/Experience Requirements:

  • College degree required or equivalent work experience
  • Related business or sales experience (consultative sales a plus)
  • Must possess a valid driver’s license

Knowledge, skills and Abilities:

  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
  • Must present a professional appearance and demeanor
  • Must have computer skills and be proficient in Word and Excel
  • Must have the ability to use Salesforce

Each Home Instead® franchise office is independently owned and operated.

Company DescriptionFrom personal care to Alzheimer’s care to transportation, Home Instead ® services make life easier for seniors and their families.Company DescriptionFrom personal care to Alzheimer’s care to transportation, Home Instead ® services make life easier for seniors and their families.

  • Full-time Registered Nurse in Home Health Care

    1 month ago

    Castle Rock, CO, United States Optimal Home Care, Inc Full time

    12 K Sign-On Bonus* Registered Nurse Optimal Home Care is looking for a Registered Nurse to provide services to our patients. Optimal Home Care is a trusted and growing agency serving the great Colorado area. Optimal is a Colorado owned and operated home health agency that has been serving patients since 2004. At Optimal Home Care you are not just a...

  • Home Health Care Aide

    2 days ago

    Rock Hill, United States Graceful Living In-Home Health Care Full time

    Overview: We are seeking compassionate individuals to join our team as Home Health Aides. As a Home Health Aide, you will play a crucial role in providing essential care and support to individuals in their homes. **Responsibilities**: - Assist clients with personal care tasks, such as bathing, grooming, and toileting - Provide assistance with mobility and...

  • Registered Nurse, Hospital at Home

    4 days ago

    New Castle, United States BAYADA Home Health Care Full time

    **BAYADA Home Health Care has immediate opportunities on our HICU® Health Services team for RNs interested in helping infants and children transition from the hospital to home in the Wilmington, DE area! This is a full-time and benefited opportunity blending your critical care experience with the autonomy and flexibility of home care. **NICU, PICU, ICU, or...

  • Caregiver - Daily Pay

    3 days ago

    Castle Rock, United States Home Instead Full time

    Job DescriptionJob DescriptionHome Instead CaregiverLooking for a rewarding job? A company that offers amazing benefits? How about a job that will lead you to a career as a CNA? This is the company for you! Home Instead is looking for compassionate and reliable caregivers to join our team! We have shifts available each day of the week, daytime or...

  • Home Care Worker

    4 weeks ago

    Rock Hill, United States Heart2hands Care Service LLC Full time

    Job DescriptionJob DescriptionHome Care WorkerSalary Range14.00-15.00Job SummaryCares for elderly, disabled, convalescent or handicapped at individual's home or day-time residence.General AccountabilitiesAssists with daily activities at individual's home.Performs tasks including but not limited to making beds, doing laundry, preparing meals, washing...

  • Caregiver / Home Health Aid

    3 days ago

    Little Rock, United States Holistic Home Health Care Full time

    Job DescriptionJob DescriptionAbout Us:Holistic Home Healthcare is a trusted provider of compassionate and comprehensive in-home care services in Little Rock, Arkansas. We take pride in our commitment to enhancing the lives of individuals by offering a holistic approach to care that prioritizes physical, emotional, and spiritual well-being. Our team of...

  • Licensed Practical Nurse Home Health Care

    3 days ago

    Little Rock, AR, United States Care IV Home Health Full time

    LPN Home Health Nurse $1,500 SIGN-ON BONUS FOR FULL-TIME LPN Skilled Home Health Nurses! Now hiring full-time Home Health LPNs! Care IV Home Health offers flexibility, work/life balance, meaningful patient relationships, stability, and so much more. We differ from the competitors with better Nurse-to-patient ratios and an hourly pay structure instead of...

  • Home Health Nurse LPN

    3 days ago

    Little Rock, United States Care IV Home Health Full time

    LPN Home Health Nurse$1,500 SIGN-ON BONUS FOR FULL-TIME LPN Skilled Home Health Nurses! Now hiring full-time Home Health LPNs! Care IV Home Health offers flexibility, work/life balance, meaningful patient relationships, stability, and so much more. We differ from the competitors with better Nurse-to-patient ratios and an hourly pay structure instead of the...

  • RN Case Manager

    3 days ago

    Little Rock, AR, United States Care IV Home Health Full time

    Home Health Nurse (RN Case Manager) $5,000 SIGN-ON BONUS FOR FULL-TIME RN CASE MANAGERS! Now hiring Registered Nurse for home health at Care IV Home Health! Seeking RNs for full-time. Care IV Home Health offers flexibility, work/life balance, meaningful patient relationships, stability, and so much more. Unlike other home health agencies, we are your local...

  • Intake Customer Service Representative

    19 hours ago

    Little Rock, United States Care IV Home Health Full time

    Intake Customer Service RepresentativeCare IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative. This is a full-time office-based role with excellent benefits located at our corporate headquarters in Little Rock, AR. As an Intake Customer Service Rep, you would report to our Intake Manager....

  • In Home Caregiver

    3 days ago

    Slippery Rock, United States Reliable Home Health Full time $13 - $15

    Join the Exciting Journey of Reliable Home Health - Southwestern Pennsylvania's Fastest Growing Home Care Company!Are you ready to embark on a thrilling career in the booming field of home health care? Look no further than Reliable Home Health, the fastest-growing company in Southwestern Pennsylvania! We are thrilled to offer an enticing opportunity for...

  • RN Case Manager

    3 days ago

    Little Rock, AR, United States Care IV Home Health Full time

    Home Health Nurse (RN Case Manager)$5,000 SIGN-ON BONUS FOR FULL-TIME RN CASE MANAGERS! Now hiring Registered Nurse for home health at Care IV Home Health! Seeking RNs for full-time. Care IV Home Health offers flexibility, work/life balance, meaningful patient relationships, stability, and so much more. We differ from the competitors with better...

  • Home Health Aide/ Live-in

    3 days ago

    Glen Rock, United States FirstLight Home Care Full time

    First Light Home Care Glen Rock, NJ 07452 We love our Caregivers and offer bonus hours as well as flexible shifts! We serve all of Bergen County towns. Apply now! 

  • Home Health Nurse LPN

    3 days ago

    Little Rock, AR, United States Care IV Home Health Full time

    LPN Home Health Nurse $1,500 SIGN-ON BONUS FOR FULL-TIME LPN Skilled Home Health Nurses! Now hiring full-time Home Health LPNs! Care IV Home Health offers flexibility, work/life balance, meaningful patient relationships, stability, and so much more. We differ from the competitors with better Nurse-to-patient ratios and an hourly pay structure instead of the...

  • Searching for Compassionate Caregivers/CNA's/MA's

    1 month ago

    Castle Rock, United States A Place At Home Full time

    A Place At Home is an in-home caregiving company, serving the Denver Metro area and beyond. Because we have clients all over the area, we strive to keep you as close to home as possible, while focusing on serving our clients in the absolute best way. At A Place At Home, you will get the training and appreciation you deserve and need. We offer both online and...

  • Searching for Compassionate Caregivers/CNA's/MA's

    4 weeks ago

    Castle Rock, United States A Place At Home Full time

    A Place At Home is an in-home caregiving company, serving the Denver Metro area and beyond. Because we have clients all over the area, we strive to keep you as close to home as possible, while focusing on serving our clients in the absolute best way. At A Place At Home, you will get the training and appreciation you deserve and need. We offer both online and...

  • In-Home Sales Consultant

    3 days ago

    Little Rock, United States Renewal by Andersen – The Birner Group Full time

    Are you looking for a role with high earnings potential? Join Our Team as a Sales Consultant in Little Rock, AR!Renewal by Andersen, a proud subsidiary of Andersen Corporation, has been a pioneer in the window and door industry since 1903. With a presence in over 100 U.S. markets, we stand as the nation’s premier replacement window company. Our commitment...

  • In-Home Sales Consultant

    2 days ago

    Little Rock, United States Renewal by Andersen - The Birner Group Full time

    Job DescriptionJob DescriptionAre you looking for a role with high earnings potential? Join Our Team as a Sales Consultant in Little Rock, AR!Renewal by Andersen, a proud subsidiary of Andersen Corporation, has been a pioneer in the window and door industry since 1903. With a presence in over 100 U.S. markets, we stand as the nation’s premier replacement...

  • In-Home Sales Consultant

    3 days ago

    Little Rock, United States Renewal by Andersen - The Birner Group Full time

    Job DescriptionJob DescriptionAre you looking for a role with high earnings potential? Join Our Team as a Sales Consultant in Little Rock, AR!Renewal by Andersen, a proud subsidiary of Andersen Corporation, has been a pioneer in the window and door industry since 1903. With a presence in over 100 U.S. markets, we stand as the nation’s premier replacement...

  • Certified Nurse Assistant

    3 days ago

    Castle Rock, United States Amada Senior Care Southwest Washington Full time

    Job DescriptionJob DescriptionAmada Senior CareMeet Amada Senior Care! We're a growing home care company hiring Certified Caregivers such as: Certified Nursing Assistants- CNA, Home Care Aids- HCA and Home Health Aides- HHA in Clark and Cowlitz counties and throughout Southwest Washington. Job SummaryWe're looking for compassionate, responsible CNAs,...