Technical Trainer

4 weeks ago

Charlotte, United States Zobility Full time
Job DescriptionJob Description

Job Description:
* Provides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre-delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and other areas as expertise grows. 
* Manage training schedule. 
* Deliver instructor-led technical training courses to Client Dealer and Fleet Technicians, corporate personnel at FIAT Client Technical Training Centers and mobile locations.
* Prepare for and maintain the highest-level of technical proficiency in all Skill Areas.
* Manage individual course registration and roster processing.
* Maintain the operational integrity of training vehicles for classroom activities.
* Utilize all available Client resources to maintain the highest level of technical proficiency.
* Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components, Diagnosis equipment and software updates - Monitor and maintain seat fill.
* Provide feedback to Training Development Team - Support Course Development Team if/when required.
* Coordinate new model launch training together with Business Center needs.
* Analyze data and communicate with BC and dealers on the specific training required for each dealer to complete "Dealer Standards". 
* Monitor progress towards Dealer Standards and coordinate course offerings with dealer needs. 
* Follow-up with dealers to ensure attendance at necessary courses.
* Council with new Service Managers to help them understand and utilize technical training for the benefit of the dealership.
* Conduct (as needed) Curriculum Planning Meeting with all Service Managers.

Requirements: 
* Five years as automotive technician or equivalent education.
* Technical knowledge of automotive components and systems.
* Ability to interact effectively with various personality types.
* Strong communication skills -written, verbal and platform.
* Ability to multi task and work in a rapid paced environment.
* Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.).

Education: 
* Bachelor's Degree preferred or equivalent experience.
 

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