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Sports Complex Shift Supervisor

2 months ago

Pontiac, United States REIMAGINE RECREATION Full time
Job DescriptionJob Description

Role Responsibilities:

  • Ensure Facility is ready to provide proper space to all renters that shift.

  • Gather information at the beginning of shift on what needs to be done - by Checking EZF by Setup Notes, Shift Notes & Act/Delegate as needed.

  • Check to make sure OptiSigns is accurately reflecting the schedule for your shift. Make adjustments if necessary.

  • Ensure Opening/Closing Checklists are followed to full completion and standard

  • Ensure all of our clients are able to start and finish their reservations on time by facilitating transitions according to EZF & Setup Notes. 

    • Utilize Facility Techs to oversee transitions when able, however Supervisors should supervise any transitions which have been flagged as complex or challenging.

    • Make sure Equipment Checkout is done accurately, payments are collected before usage, waivers are on file, etc.

  • Manage facility tech workers, ensuring tasks get done professionally and in a timely manner.

    • Assign Shift Roles & Responsibilities at the top of each shift, and offer support where needed.

    • Keep Technicians busy with additional tasks during downtime, and prioritizing 

  • Proficient knowledge of the movement / adjustment of sports equipment used.

    • Net / hoop adjustments 

    • Instillation / breakdown of equipment

    • Court transfers

    • Proficient in training Facility Technicians (FT’s) in all FT Role/Responsibilities

  • Basic understanding of the clients we serve, their needs, and their expectations.

  • Understand who to contact (and how to contact them) if there is a need to reach out.

  • Ability to prioritize and reprioritize tasks / responsibilities

  • Ability to problem solve issues that arise and lead in emergency situations

  • Understanding of where items are located in the facility 

    • Tables, Chairs, Extension cables, sandwich boards etc 

      - Proficient in navigating the shared drive / google workspace

-     Ability to create and print paper signs and OptiSigns

- Professional communications with discretion and ability to funnel towards proper channels

- Proficient in processing rental payments

-     Completion of any Incident Reports for any major injuries or incidents

-     Able to manage, stock, and troubleshoot Vending Machines in building

Company Descriptionwww.reimaginerec.comCompany Descriptionwww.reimaginerec.com