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Solutions Engineer

3 months ago

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Job DescriptionJob Description

Vivacity Tech is looking for a Solutions Engineer on our Technical Solutions team to be responsible for providing extensive knowledge to sell software solutions to clients. The Solutions Engineer will work closely with our Sales Team.

This is a hybrid position in St. Paul, MN. You must be located in the St. Paul, MN area. This position is NOT remote.

What will we give you for your hard work:

  • 95-115k Salary, depending on experience
  • 401(k) with generous company match and immediate vesting
  • Excellent Paid Time Off policy
  • Up to 80 hours Sick Time per year
  • 96 hours off per year for volunteer opportunities
  • 11 paid holidays per year
  • Award winning work environment
  • Development Reimbursement of $1000 per year
  • Medical, Dental, Vision, and Voluntary Benefits 

Our Values drive everything we do: 

  • Carry passion. 
  • Desire excellence.
  • Keep dreaming. 
  • Build community. 
  • Be Vivacious.
While no day will be completely the same, you will execute daily responsibilities in these various functions:
  • Conduct client discovery calls with sales representatives
  • Meet with customers to discuss their hardware and software needs
  • Strategize with the sales team to create customized solutions
  • Draft and deliver presentations on targeted products
  • Provide post-deployment follow-ups with customers
  • Assist in developing and maintaining relationships with existing customers
  • Accommodate customers by communicating with the technical solutions team to provide and disseminate information
  • Act as a reference and resolver for customers with all technical concerns or issues 
  • Support the technology solutions and/or sales team with technical related queries in reference to our systems and applications

Excellent Skills and Abilities

  • Ability to present ideas in a clean, user-friendly way
  • Verbal and written communication skills
  • Technical skills with the ability to troubleshoot and  assist and train others
  • Organizational skills and attention to detail
  • Time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
  • Extremely proficient with Google Suite or similar software with the ability to learn new or updated software
  • Ability to work independently

Education and Experience

  • Bachelor’s degree or equivalent combination of education and experience preferred
  • Previous work experience as a solutions engineer
  • Familiarity with business hardware and software systems 
  • Sales, technology, or educational experience preferred

Physical Requirements

  • Prolonged periods of sitting or standing at a desk and working on a computer 
  • Ability to lift/move up to 20 pounds in accordance with hardware
In alignment with our goal of continuing to create a diverse team, we are strongly encouraging candidates of color to apply.
 

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