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Logistics Account Manager

2 months ago

Birmingham, United States Blackbox Logistics Full time $31,200 - $75,000
Job DescriptionJob Description

Job Description

The Logistics Accounts Manager I is responsible for coordinating and managing over-the-road logistics
services for clients. They work closely with clients to build long-term relationships and liaise between the
client and the carrier. Their responsibilities include negotiating with carriers to obtain better shipping rates,understanding market trends, and serving as the primary point of contact for the accounts they service. LAM I are considered “cradle to grave” brokers, as they maintain an equal focus on sales and operations.

The first 6 – 9 months will be sales intensive. LAM I are expected to understand the ideal customer profile, create and maintain a leads list, and make 100+ cold calls a day. Through this outreach they will build their book of business from the ground up. LAM I will serve as a “one-stop-shop” for their clients – they will find the client, quote their shipments, procure and dispatch a carrier, and track the load from pick-up to delivery. Once delivered they may be asked to assist with billing or administrative questions. LAM I are paid a base salary, and are eligible for commission based compensation

Start date: October 14, 2024

Office Hours: 7:30 AM - 4:00 PM | Monday - Friday(no weekends)
This is an in-office position. We are not accepting applications for remote workers at this time.

Reports To

All LAM I report to the General Manager and company owners.


Key Responsibilities

- Build a book of business from the ground up through sales calls and email outreach.
- Manage the day-to-day needs of the accounts they onboard.
- Follow up daily with current accounts.
- Generate and provide quotes quickly.
- Negotiate rates with both customers and carriers.
- Serve as a one-point-of-contact system for their customers.
- Understand our TMS, and other tools and software used for sales and operations.


Qualifications

- Excellent communication and interpersonal skills, with the ability to maintain relationships
with a wide range of personalities.
- Strong analytical and problem-solving skills, with the ability to multitask, troubleshoot and
operate independently and as part of a team.
- Ability to make 100+ cold calls a day.
- Experience with Microsoft products.
- Strong attention to detail and accuracy.

What You Need

This is a fast-paced, high-stress job we need team members with a competitive attitude, strong negotiation skills, and a desire for financial freedom. Experience is welcomed but not required, in-house training is provided

Company DescriptionWho we are: Blackbox Logistics was formed in 2020 by three friends, Logan Dyer, William Graves, and Will Hopkins in a basement office with the goal of bringing transparency, around the clock communication, and hassle free customer experience to the table. Since then, we have grown and expanded our team from 3 to 35+.

What we do: Blackbox Logistics was created to provide our clients with seamless, stress-free logistics solutions for shipments of any shape, size, origin, or destination. Whether it be a single skid or a 200,000 pound piece of equipment, we have the skill set, resources, and know-how to get your freight where it needs to go, when it needs to be there.

How we do it: We take all variables into consideration to find the best fit for our customers and their shipments. When we find the best fit, we match the shipment with a carrier from our top-notch, carefully vetted carrier base. Then, we meticulously track and trace the shipment all the way from dispatch to delivery. With a one point of contact system, we maintain the most efficient communication in the game.

We are looking for highly motivated men and women, with a competitive attitude, strong negotiation skills, and a desire for financial freedom to grow with us. We are just getting started and want our team to grow with us. Commission is paid weekly and there is no cap. When the time comes, we offer support staff so that you can take a backseat with operations and focus on growth.Company DescriptionWho we are: Blackbox Logistics was formed in 2020 by three friends, Logan Dyer, William Graves, and Will Hopkins in a basement office with the goal of bringing transparency, around the clock communication, and hassle free customer experience to the table. Since then, we have grown and expanded our team from 3 to 35+.\r
\r
What we do: Blackbox Logistics was created to provide our clients with seamless, stress-free logistics solutions for shipments of any shape, size, origin, or destination. Whether it be a single skid or a 200,000 pound piece of equipment, we have the skill set, resources, and know-how to get your freight where it needs to go, when it needs to be there. \r
\r
How we do it: We take all variables into consideration to find the best fit for our customers and their shipments. When we find the best fit, we match the shipment with a carrier from our top-notch, carefully vetted carrier base. Then, we meticulously track and trace the shipment all the way from dispatch to delivery. With a one point of contact system, we maintain the most efficient communication in the game. \r
\r
We are looking for highly motivated men and women, with a competitive attitude, strong negotiation skills, and a desire for financial freedom to grow with us. We are just getting started and want our team to grow with us. Commission is paid weekly and there is no cap. When the time comes, we offer support staff so that you can take a backseat with operations and focus on growth.