Learning and Development Analyst

4 weeks ago

Warren, United States G-TECH Services Full time
Job DescriptionJob Description

Learning & Development Administrator & Analyst

The Global L&D Team is anchored in global Customer Success & Operations. The Global Learning & Development Team is responsible for overseeing the entire learning & development program for our contact centers. The team is responsible for learning & development initiatives, from new hire to initiative training. We are driving continuous improvements by setting clear processes and standards and managing L&D Governance with our partners and operations teams. The aim is to design engaging learning experiences that drive business impact and work closely with business leaders and cross-functional partners to tailor learning strategies and provide exceptional educational opportunities. In addition, our focus is on infusing analytical capabilities in the L&D space to inform decisions about learning strategy, learning solutions design and investment.

The L&D Administrator & Analyst will play a pivotal role in leading and managing Learning & Development Governance with supplier partners and creating and analyzing L&D data to inform and optimize our training strategies. This role is central to ensuring the effective administration of our L&D initiatives and providing insightful analysis to support decision-making processes. This role supports the team by measuring & analyzing the effectiveness of our learning initiatives and business ROI.

Key Responsibilities:

  • Lead and manage L&D Governance with Supplier Partners, ensuring adherence to agreed standards and timelines.
  • Conduct regular performance check-in meetings with suppliers, focusing on L&D Governance and Training Completion.
  • Provide administrative support for L&D related meetings, including those for evaluation, learning, and strategy.
  • Compile and prepare monthly training forecast and support annual budget forecasting for L&D.
  • Monitors supplier compliance with Trainer certification process and report our on findings.
  • Maintain and manage training records, curriculum databases, and Learning Management Systems (LMS).
  • Coordinate and oversee the setup and maintenance of in-house and virtual training rooms and access.
  • Handle Training Event Communications with internal and external stakeholders.
  • Develop and manage SharePoint Communications and updates for L&D.
  • Build and maintain reporting capabilities within Power BI, collaborating globally with our L&D partners to obtain data.
  • Capture and analyze training program data to evaluate effectiveness, identify trends, and provide recommendations for improvements.
  • Capture, analyze and evaluate learner data to create a narrative around the employee learning experiences, including results measurement, impact, and ROI.
  • Act as a key contributor to closing the feedback loop, identifying trends, determining improvements, and implementing change.
  • Compile and communicate L&D performance reports and statistics to key stakeholders.
  • Utilize Power BI, SQL (query writing) and other tools to build and maintain reporting capabilities.
  • Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards, etc. that will support our analytical and global business needs.
  • Support survey methodology and questionnaire and lead implementation efforts for data collection.

Qualifications / Requirements:

  • Experience in Learning & Development Analytics: Minimum 3 years of experience in an L&D administrative role with a significant focus on data analysis. Candidates with experience specifically in analyzing training effectiveness, learner engagement, and ROI of learning initiatives.
  • Educational Background: A degree in Statistics, Data Science, Business Analytics, or a related field is highly desirable. Alternatively, significant demonstrable experience in a similar analytical role may be considered.
  • Expertise in Data Tools: Advanced skills in Power BI, Microsoft Excel and SQL (query writing) skill, are essential. The ability to create comprehensive dashboards, perform complex data manipulations, and present findings in a clear, actionable manner is crucial.
  • Strong Analytical and Data Management Skills: Must possess exceptional analytical capabilities with substantial experience in managing, analyzing, and interpreting large datasets. This includes proficiency in data visualization, reporting, storytelling and making data-driven recommendations.
  • Communication Skills: Exceptional verbal and written communication skills are required, particularly the ability to simplify complex data insights into understandable and actionable recommendations for diverse audiences. Strong proficiency in MS PowerPoint, and Word are
  • essential.
  • Project Management Experience: Proven ability in managing projects, especially those involving data analysis and L&D initiatives. The ability to handle multiple projects simultaneously in a fast-paced environment is key.
  • Adaptability and Learning Agility: A keen ability to learn and adapt is essential. We value candidates who can quickly assimilate new information and apply it effectively in their work.
  • Collaborative Mindset: Must have a strong collaborative spirit, working effectively with cross functional teams to gather data, share insights, and implement improvement

 

Company DescriptionG-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals We are large enough to make a difference and small enough to genuinely care about each and every one of our employees
We work with the best of the best Join us todayCompany DescriptionG-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals We are large enough to make a difference and small enough to genuinely care about each and every one of our employees\r
We work with the best of the best Join us today

  • Learning and Development Analyst

    4 weeks ago

    Warren, United States Global Technology Associates Full time

    Job DescriptionJob DescriptionLearning and Development AnalystJob ID: 24-00207Location: Warren, MI 48093Pay Rate: $43-$47/hourAdditional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more!Type of hire: Contract, long-term with ongoing potential.Travel: YesSchedule: Core business hours - 9 am-3 pm with 40 hours per week required....

  • Learning and Development Analyst

    3 weeks ago

    Warren, United States Global Technology Associates Full time

    Job DescriptionJob Description Learning and Development Analyst Job ID: 24-00207 Location: Warren, MI 48093 Pay Rate: $43-$47/hour Additional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more! Type of hire: Contract, long-term with ongoing potential. Travel: Yes Schedule: Core business hours - 9 am-3 pm with 40 hours per week...

  • Learning and Development Analyst

    3 weeks ago

    Warren, United States Global Technology Associates Full time

    Job DescriptionJob Description Learning and Development Analyst Job ID: 24-00207 Location: Warren, MI 48093 Pay Rate: $43-$47/hour Additional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more! Type of hire: Contract, long-term with ongoing potential. Travel: Yes Schedule: Core business hours - 9 am-3 pm with 40 hours per week...

  • Global Learning and Development L&D Administrator

    3 weeks ago

    Warren, United States Tech Tammina LLC Full time

    Job DescriptionJob DescriptionRole: Global Learning and Development L&D Administrator & Analyst (Non-Technical Data Analyst 2)Location: Warren, MIDuration: Long termRate: MarketQualifications / Requirements:Minimum 3 years of experience in an L&D administrative role with a significant focus on data analysis. Candidates with experience specifically in...

  • Learning and Development Associate

    3 weeks ago

    Warren, United States HRU Technical Resources Full time

    Job DescriptionJob DescriptionJob Description:Title: Global Learning and Development – L&D Learning StrategistGM Technical Center Warren, MI$70-80K Global CX Learning & Development TeamThe Global L&D Team:An integral part of the Global GM Customer Success & Operations (CX) framework, the Global Learning & Development Team spearheads the creation,...

  • Learning and Development Associate

    3 weeks ago

    Warren, United States HRU Technical Resources Full time

    Job DescriptionJob DescriptionJob Description:Title: Global Learning and Development – L&D Learning StrategistGM Technical Center Warren, MI$70-80K Global CX Learning & Development TeamThe Global L&D Team:An integral part of the Global GM Customer Success & Operations (CX) framework, the Global Learning & Development Team spearheads the creation,...

  • Learning & Development Strategist

    5 days ago

    Warren, Michigan, United States ICONMA Full time

    · An integral part of the Global company's Customer Success & Operations (CX) framework, the Global Learning & Development Team spearheads the creation, implementation, and continuous enhancement of learning and development programs across our contact centers. · Instructional Design Proficiency: Expertise in applying instructional design principles and...

  • Learning and Development Strategist

    3 weeks ago

    Warren, United States Branex Group Full time

    Job DescriptionJob DescriptionDescription of Role:The Learning Strategist is pivotal in crafting, developing, and delivering impactful learning solutions across diverse educational landscapes. This role demands a customer-centric design ethos to uncover opportunities, expedite learning through lean experiments, and envision innovative customer experiences....

  • Learning Strategist

    3 weeks ago

    Warren, United States ektello Full time

    The Global L&D Team: An integral part of the Global GM Customer Success & Operations (CX) framework, the Global Learning & Development Team spearheads the creation, implementation, and continuous enhancement of learning and development programs acros Strategist, Continuous Improvement, Project Management, Customer Experience, Evaluation, Development,...

  • Business System Analyst

    2 days ago

    Warren, United States EPITEC Full time

    EpitecPOSITION:Business Systems AnalystJOB TYPE:W2, Contract, FTPAY: $60-68/hrLOCATION:Warren, MIJOB SUMMARY FOR BUSINESS SYSTEMS ANALYST:Seeking a Business Systems Analyst to join the team of our client in Warren, MI. This will be a hybrid position. Candidates must be local to Warren, or willing to relocate to be onsite day one.The main function of a...

  • Business System Analyst

    3 days ago

    Warren, United States EPITEC Full time

    EpitecPOSITION:Business Systems AnalystJOB TYPE:W2, Contract, FTPAY: $60-68/hrLOCATION:Warren, MIJOB SUMMARY FOR BUSINESS SYSTEMS ANALYST:Seeking a Business Systems Analyst to join the team of our client in Warren, MI. This will be a hybrid position. Candidates must be local to Warren, or willing to relocate to be onsite day one.The main function of a...

  • Security Awareness Analyst

    6 days ago

    Warren, United States Everest Re Group, Ltd. Full time

    Title: Security Awareness Analyst / Warren NJ Company: Everest Global Services, Inc. Job Category: Technology **Job Description**: - It’s an exciting time for Everest Group, Ltd. (_‘Everest’ or ‘the Group’)!_ _As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our...

  • Reinsurance Accounting Analyst

    6 days ago

    Warren, United States Everest Re Group, Ltd. Full time

    Title: Reinsurance Accounting Analyst Company: Everest Global Services, Inc. Job Category: Finance **Job Description**: Everest Group, a NYSE listed S&P 500, is a leading global reinsurance and insurance provider, operating for nearly 50 years, now in over 15 countries. Everest is a growth company offering Property, Casualty and Specialty products. We...

  • Business Systems Analyst

    2 days ago

    Warren, United States blueStone Staffing Solutions Full time

    Location: Warren, MI Type: Contract Job #10464 Salary: $50.00 - $55.00 Per Hour Apply Now Are you a seasoned Business Systems Analyst seeking a new challenge? Join our team at a Fortune 500 automotive company! We are on the hunt for an experienced Business Systems Analyst to contribute to our dynamic team and support our continuous growth. What...

  • Business Systems Analyst

    9 hours ago

    Warren, United States blueStone Staffing Solutions Full time

    Location: Warren, MI Type: Contract Job #10464 Salary: $50.00 - $55.00 Per Hour Apply Now Are you a seasoned Business Systems Analyst seeking a new challenge? Join our team at a Fortune 500 automotive company! We are on the hunt for an experienced Business Systems Analyst to contribute to our dynamic team and support our continuous growth. What...

  • Systems Analyst

    2 months ago

    Warren, United States Foxconn-PCE Technology Full time

    Job DescriptionJob DescriptionFoxconn EV System LLCJob Description – IT – Systems AnalystFSLA Status: ExemptLocation: Lordstown, OHReports To: IT Application ManagerPrimary Function: This system includes application software and IT hardware. The Systems Analyst will work closely with the other IT resources, including other technicians as well as...

  • Systems Analyst

    3 weeks ago

    Warren, United States Foxconn-PCE Technology Full time

    Job DescriptionJob DescriptionFoxconn EV System LLCJob Description – IT – Systems AnalystFSLA Status: ExemptLocation: Lordstown, OHReports To: IT Application ManagerPrimary Function: This system includes application software and IT hardware. The Systems Analyst will work closely with the other IT resources, including other technicians as well as...

  • L&D Learning Strategist

    18 hours ago

    Warren, United States FastTek Global Full time

    MUST BE LOCAL - 3 DAYS IN OFFICE - MANDATORY "TUESDAY/WEDNESDAY/THURSDAY" NOT A C2C OPPORTUNITY L&D Learning Strategist # 994657 Job Description: The energy at our company is contagious. Were driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their...

  • Sr. Data Analyst

    5 days ago

    Warren, United States Accord Technologies Inc. Full time

    Job DescriptionJob DescriptionSr. Data Analyst Location: Warren, NJ - Onsite Duration: 12 months Position type: W2 contract Visa: Any visa independent consultant.Mandatory skills: SQL, Python, R, SQL databases,ETL, Tableau, Power BI and various analytics platforms,Property & Casualty (P&C) insurance Job Overview: Client is seeking a highly skilled and...

  • Logistics Analyst

    4 weeks ago

    Warren, United States Central Transport Full time

    **Position is Monday through Friday 5am-2pm** Central Transport, LLC, leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking an office Analyst at our Corporate Office in Warren, MI. We are in search of an experienced, computer savvy individual who is ready to take the next step in their career. This role is a critical...