Leasing Agent

2 weeks ago

Fort Lauderdale, United States TEAM Concepts Corp Full time
Job DescriptionJob Description

Provides leasing services and a high-touch customer experience for a modern luxury rental apartment building. With a positive customer satisfaction goal, interface with prospects and residents by responding to leasing and general inquiries, scheduling on-site tours, conducting virtual and in-person leasing tours, coordinating with appropriate management staff to address prospect or resident issues, initiating prospect follow-up, assisting with online property postings and marketing, and responding to social media reviews.

Responsibilities:

  • Deliver a superior prospect and resident experience.
  • Greet prospects, both over the phone and in-person, and qualify by covering all criteria required by asking questions, utilizing completed guest cards, and other means of gathering information.
  • Track and coordinate leads, showings, traffic, and other leasing activity through CRM system.
  • Provide complete leasing experience. Demonstrate community and apartment/model and apply product knowledge to clients by communicating the features and benefits; maintain a strong closing ratio.
  • Leverage virtual technologies to conduct remote tours, where applicable, and generate interest in the communities by answering questions regarding property offerings, resident experience, and local amenities.
  • Contribute to the cleanliness and curb appeal of the community on a continual basis and address any concerns or issues with the Property Manager in a timely manner.
  • Promptly respond to resident requests and coordinate with appropriate property management staff for maintenance and/or manager related inquiries.
  • Work with prospect to complete applications and secure deposit in accordance with the company procedures.
  • Process applications for approvals. (i.e., credit check, rental history, etc.).
  • Monitor daily and assist with posting online advertising to ensure information is accurate.
  • Maintain in-depth product and market knowledge of assigned properties and competitors.
  • Represent the company in a professional manner at all the times.

Skills and Experience

  • 1-3 years’ experience in a leasing agent role or a similar role.
  • Experience with ResMan or similar systems is a plus.
  • Highly proficient technical skills, specifically MS Office. Data base experience helpful.
  • Strong administrative skills.

Scheduling flexibility is required as shifts may require varied and/or weekend hours as needed.

 

Company DescriptionTEAM Concepts is a leader in the Staffing industry with 29 years of outstanding performance and integrity within our community. We are a female owned and operated company working to keep the business in the community. We offer a team atmosphere with ongoing training and support from your individual recruiter. Top 25 Staffing Agencies in Florida.Company DescriptionTEAM Concepts is a leader in the Staffing industry with 29 years of outstanding performance and integrity within our community. We are a female owned and operated company working to keep the business in the community. We offer a team atmosphere with ongoing training and support from your individual recruiter. Top 25 Staffing Agencies in Florida.

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