Technical Account Manager

4 weeks ago


Reston, United States Apptium Technologies Full time
Job DescriptionJob Description

*This is a full-time, in-office position*

APPTIUM is looking for an experienced Technical Account Manager to join our team In this role, you will liaise with cross-functional internal teams to improve the entire customer experience. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Technical Account Manager should collaborate with our team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

ROLES AND RESPONSIBILITIES

  • Serve as the lead point of contact for all customer account management matters.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate contracts and close agreements.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholder.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Prepare reports on account status.
  • Collaborate with sales team to identify and grow opportunities within territory.
  • Assist with challenging client requests or issue escalations as needed.
  • Provide technical support for customers to support pre-sales and post-sales processes.

REQUIRED SKILLS

  • BS Degree in Computer Science, Business Administration or relevant field.
  • Three (3) years proven work experience as a Technical Account Manager or at least four (4) years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Solid technical background with hands on experience in digital technologies.
  • Familiarity with software and front-end development.
  • Solid experience with MS Office (particularly MS Excel, PowerPoint and Word).
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation and presentation abilities.
  • Strong verbal and written communication skills.

WHAT’S IN IT FOR YOU?

  • Competitive Salary and Compensation
  • Annual Bonus Based on Personal Performance
  • Medical, Dental, and Vision Insurance
  • Retirement Plan
  • 3 Weeks of Paid Time Off Every Year
  • UNLIMITED Sick Time
  • Paid Holidays
  • Fun Fit Fridays Promoting Employee Health and Wellness
  • Collaborative Work Environment
  • Employee Referral Program

 

Apptium Technologies is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, veteran status, or any other characteristics protected by law. Apptium participates in the E-Verify program.

Company DescriptionAbout Apptium

Apptium is a leading technology solutions provider to enterprises serving the Communications, Media, Entertainment and High-Tech industries. Apptium's Cloud Commerce Platform is an XaaS commerce platform with over 28K pre-integrated products. Featuring out-of-the-box functionality to rapidly build & scale your digital, cloud & subscription products & business while unifying & simplifying lifecycle management across providers under a unified interface. We enable clients to optimize the digital customer journey, harnessing insight-driven data to drive real-time actions and deliver meaningful, customer-centric experiences across all channels. From commerce to care, our solutions help evolve digital strategy, elevate customer experience, and transform business operations. Our clients and partners include nationally recognized brands across the globe. www.apptium.comCompany DescriptionAbout Apptium\r
\r
Apptium is a leading technology solutions provider to enterprises serving the Communications, Media, Entertainment and High-Tech industries. Apptium's Cloud Commerce Platform is an XaaS commerce platform with over 28K pre-integrated products. Featuring out-of-the-box functionality to rapidly build & scale your digital, cloud & subscription products & business while unifying & simplifying lifecycle management across providers under a unified interface. We enable clients to optimize the digital customer journey, harnessing insight-driven data to drive real-time actions and deliver meaningful, customer-centric experiences across all channels. From commerce to care, our solutions help evolve digital strategy, elevate customer experience, and transform business operations. Our clients and partners include nationally recognized brands across the globe. www.apptium.com

  • Reston, United States Apptium Technologies Full time

    Job Description Job Description *This is a full-time, in-office position* APPTIUM is looking for an experienced Technical Account Manager to join our team! In this role, you will liaise with cross-functional internal teams to improve the entire customer experience. Ideally, candidates for this role will know how to meet ambitious individual and team-wide...


  • Reston, VA, United States KForce Full time

    DescriptionKforce has a client that is seeking a Senior Manager of Technical Accounting in Reston, VA.Summary:The client is seeking a highly skilled and experienced Senior Manager of Technical Accounting. This individual will be responsible for overseeing all technical accounting matters within the organization, ensuring compliance with generally accepted...


  • Reston, United States Zscaler Full time

    **Technical Account Manager - Federal** * Reston, VA, USA * Employees can work remotely * Full-time * Department: Customer Services **Company Description** Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers from...

  • Account Manager

    5 days ago


    Reston, United States Ecolab Full time

    As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted...

  • Account Manager

    2 weeks ago


    Reston, United States Ecolab Full time

    As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted...


  • Reston, United States WWCM Full time

    Job DescriptionJob DescriptionSalary: WWCM has an opening for an experienced Technical Program Manager. The Technical Program Manager will be responsible for mission systems integration and other capabilities in the areas of sensing, effects, as well as, command, control, communications and intelligence systems, that consider cybersecurity and a host of...

  • Technical Manager

    5 days ago


    Reston, United States Trillion Technology Solutions Full time

    Job DescriptionJob DescriptionOverview: We are seeking a highly skilled and adaptable Technical Manager to lead our software engineering team of approximately 25 professionals in the development of a high-visibility system for the Defense Information Systems Agency (DISA). This pivotal role requires a proactive leader who thrives in a dynamic environment,...


  • Reston, United States Grid Networks LLC Full time

    Job DescriptionJob DescriptionThis role will provide advice and assistance to the customer in order to meet desired customer objectives. The candidate will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. The candidate will plan and manage...


  • Reston, United States Leidos Full time

    R-00124294 Description Leidos is seeking a Technical Manager for a 150+ FTE technical development program supporting the Sponsor’s Entitlement Programs as well as IdAM /ICAM, Authentication, Authorization, Attributes and Digital Policy Management.  The Technical Manager supports and leads the contractor program team through the planning, organizing,...


  • Reston, United States Amivero Full time

    Job Type Full-time Description The Amivero Team Amivero's team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how...

  • Senior Accountant

    3 weeks ago


    Reston, United States Intuit Full time

    The QuickBooks Payroll Money team is on a mission to transform small business (“SMB”) payroll money movement using technology and data to simplify the process. If you are passionate about innovating for small businesses, solving customer problems, tapping the power of big data, and working in a fast-paced and fun environment, we invite you to join our...


  • Reston, United States WWC Global Full time

    WWC Global WWC Global is a federally-focused, woman-owned management serving the U.S. Department of Defense, U.S. Department of State, and USAID, U.S. Agency for International Development. View company page WWC Global is seeking a Junior OSINT Account manager to provide assistance in the development of Open Source methodologies, management of managed...

  • Account Manager

    5 days ago


    Reston, United States relentless management inc Full time

    Job DescriptionJob DescriptionDiscover a professionally and financially rewarding career in an exciting, fast-paced, growing industry! By providing high-level service to our customers, our sales-oriented Account Managers create strong, lasting professional relationships. The extensive training provided enables Account Managers to use their solid...


  • Reston, United States Client of www.terconsultingma.com Full time

    Job DescriptionJob DescriptionTSC is nice to have but not necessary!Federal Account Manager – to sell to DOD and CIA for the various DepartmentsOur software product customer is searching for an experienced Federal Account Manager to sell cybersecurity products to the Government and other Federal Customers in an assigned geographic region. This Federal...


  • Reston, United States Intuit Full time

    Come join Intuit's Chief Accounting Office (CAO) organization as a Senior Accounting Manager. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business. This is a Senior Manager role within the CAO organization. The role is in San Diego, CA. This leader is primarily...


  • Reston, United States relentless management inc Full time

    Job Description Job Description Our Junior Account Managers have the opportunity to work with one of the most renowned household names for the latest in technology, top-of-the-line communications, and the best entertainment on the market. With growth comes opportunity, and we are looking for the ideal Junior Account Manager to think BIG and grow with us. Our...


  • Reston, United States CASE Full time

    CASE is looking for a highly motivated, results-oriented Accounting/Finance Manager to join our growing company. The Accounting/Finance Manager will be responsible for managing the day-to-day accounting and finance functions including the monthly accounting close, payroll, and government contracting compliance. This role will oversee the growing accounting...


  • Reston, United States CASE Full time

    Job DescriptionJob DescriptionCASE is looking for a highly motivated, results-oriented Accounting/Finance Manager to join our growing company.The Accounting/Finance Manager will be responsible for managing the day-to-day accounting and finance functions includingthe monthly accounting close, payroll, and government contracting compliance. This role will...

  • Account Manager I

    23 hours ago


    Reston, United States FM Global Full time

    FM Global’s Washington, D.C. Operations has an opening for a dynamic Account Manager in the Client Service Department of our Reston, VA office. This position will perform insurance servicing and property underwriting activities on existing accounts and new business. This position's primary function is to serve as the account team leader and manager of the...

  • Account Manager I

    2 days ago


    Reston, United States Factory Mutual Insurance Company Full time

    Overview : FM Globals Washington, D.C. Operations has an opening for a dynamic Account Manager in the Client Service Department of our Reston, VA office. This position will perform insurance servicing and property underwriting activities on existing accounts and new business. This position's primary function is to serve as the account team leader and manager...