Support Coordinator

2 weeks ago


Roswell, United States Career Placement Group, Inc. Full time
Job DescriptionJob Description

We are seeking a Support Coordinator to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Work with providers in advance to build their monthly schedules as well as coordinate and maintain clinician schedules to avoid overlaps.
  • Communicate provider schedules in advance with nursing facilities, verify and confirm prior to date of visit, including telehealth clinics.
  • Obtain referrals from nursing facilities, verify eligibility and prior authorization if required.
  • Enter new resident information and updates into the electronic health records system.
  • Work with nursing facilities to develop a list of residents to be served on nursing home visits.
  • Maintain resident tracking sheet to ensure residents are activated and then followed-up by providers.
  • Provide customer service to nursing facilities, providers, and other agencies.
  • Support chart creation/information gathering for telehealth clinics.
  • Qualifications

  • Associates degree or equivalent
  • Knowledge and Experience:

  • Medical practice operations and workflow
  • Computing skills to include programs (e.g., excel, word)
  • Familiarity and knowledge of electronic health records and telehealth technology
  • Medicare/Medicaid guidelines
Company DescriptionA full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fitCompany DescriptionA full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fit

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