Sr. Applications Engineer

4 weeks ago


Albuquerque, United States Hunter Crown, LLC Full time
Job DescriptionJob Description

Sr Application Engineer  

Position: Full-Time 

Location: on-site or remote - Preferred location, Albuquerque, NM.

Reporting: Chief Operating Officer 

OUTCOMES from this position 

  1. Increased close ratio of proposals to PO’s 
  2. Increased average selling price over competition 
  3. Increased revenue year over year 
  4. Increased customer understanding our AM product value 
  5. Better tracking and prioritization of new projects 

Description 

Assist the sales team in the proposal generation and closing process with a specific focus on RO projections and system design to help customers understand and realize the value of the technology. Help develop and update a Value Calculator to use in conjunction with projection programs to validate cost savings. 

 ACCOUNTABILITIES 

  • • Understanding of customer’s systems, operations, and needs 
  • • Build a data base of water quality and system configuration to use in CLIIR 
  • • Develop customer system projections to assist the sales process 
  • • Build integrated value calculator to better communicate value of the Technology® 
  • • Write, edit, and review test protocols for customer evaluation 
  • • Lead the design of new membrane design which optimizes the Technology® 
  • • Envisioning how different forms of technology could be used by customers 
  • • Research ways the company's products can be improved 
  • • Help edit and improve CLIIR on-line projection software for printed spacers 
  • Travel to critical customers to assist in troubleshooting and new product launches 
  • Any other ad-hoc duties and projects 

SKILLS & EXPERIENCE NEEDED 

  • Knowledge of membrane data normalization and projection softwares 
  • Experience in the design of brackish water and seawater RO systems and retrofits 
  • Personable and able to work with a team 
  • A problem-solving attitude with the ability to think outside of the box 
  • Hands-on operation and troubleshooting of various membrane systems 
  • Knowledge of Microsoft, CAD, adobe, and other common software 
  • RO, NF, and UF machine and full system design experience 
  • Experience building and managing customer relationships 

CHARACTERISTICS DESIRED 

  • Great team player 
  • Positive can-do attitude 
  • Rapid acceptance and acknowledgment of mistakes 
  • Above average sense of curiosity 
  • Detailed oriented 
  • Problem-solving 
  • Clear and concise communication – verbal and written 

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