Employee Advocate

2 weeks ago


Indianapolis, United States Alpha Rae Personnel, Inc. Full time
Job DescriptionJob Description
  • Review and process employer-submitted information required to maintain employee account information and process benefits.
  • Communication with customers via email and limited phone work to update, clarify, and correct employer and employer records.
  • Processing annual ER submissions such as certified salaries and payroll calendars and updating approved employer contacts.
  • Maintaining spreadsheets, running reports, and tracking workloads.
  • Other duties as assigned to support the Advocate Teams in meeting service levels and customer satisfaction goals.

Experience and Qualifications:

  • Associate degree and at least one year of customer service experience; or High School diploma/GED with three years of customer service experience
  • Experience in financial services, insurance, group benefit, or the pension industry
Company DescriptionAlpha Rae Personnel is a full-service Universal Staffing and Executive Search firm with a proven track record of success. We have over 30 years of experience placing candidates for many different kinds of positions with a wide variety of companies locally, regionally, and all over the United States.

Please contact our office to discuss how we can assist "YOU" in your employment search.Company DescriptionAlpha Rae Personnel is a full-service Universal Staffing and Executive Search firm with a proven track record of success. We have over 30 years of experience placing candidates for many different kinds of positions with a wide variety of companies locally, regionally, and all over the United States. \r
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Please contact our office to discuss how we can assist "YOU" in your employment search.

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