Sr. Quality Assurance Manager

2 weeks ago

Indianapolis, United States AAR Full time
Description

SUMMARY:

Develop and maintain an effective Quality Assurance Program to ensure proper compliance with government contractual requirements, aircraft maintenance requirements, practices, and procedures with emphasis on compliance with Ground and Flight Operations Procedures and the Repair Station Quality Manual.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Implement and maintain quality systems in accordance with program, company and contractual. requirements.
  • AAR APRISe business unit (Program) focal point.
  • Implement and ensure the conduct of internal audit and corrective action program. Prepares for and acts as focal point for ISO, DCMA, DCAA, GGR, GFR, US Government and customer quality/safety audits.
  • Participate in all flight safety meetings. External and internal audit focal point.
  • Ensure that corrective and preventive actions follow effective root-cause analysis processes.
  • Actas an advocate for high quality/safe operations.
  • Ensure that quality policies and procedures are adhered to at all sites.
  • Walk each maintenance hangar daily and report findings in AAR Quality System APRise.
  • Initiate APRISe events as needed to track issue resolution. Pay particular attention to FOD prevention, general housekeeping in the hangar, on Support Equipment and on the aircraft.
  • Work with the Customer and Supplier Quality Departments to resolve issues but be an independent advocate for "Doing it Right."
  • Work closely with DCMA and Customer representatives to resolve problems and improve processes.
  • Make recommendations for procedure or process changes that lead to improved quality and safety.
  • Become familiar with the Naval Aviation Maintenance Programs as it applies to the P-8A Poseidon, C-40 Clipper, and other military aircraft depot efforts.
  • All other duties as assigned.


CORE COMPETENCIES

  • Commitment to company values and ethics
  • Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately
  • Motivation: must maintain a positive attitude and strong work energy Organization: very detail oriented and always comes prepared
  • Communication: excellent interpersonal and oral and written communication skills
  • Leadership: demonstrated ability to lead people and get results through others
  • Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems
  • Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving
  • Strong judgment and decision making.
  • Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others
  • Must maintain strict confidentiality and professionalism.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE:

  • Five (5)+ years of experience in aircraft Depot, MRO, or Repair environment.
  • Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from four-year college or university; or eight years related experience and/or training; or equivalent combination of education and experience.
  • Naval or Military Aviation Quality Assurance or DCMA experience is desired.
  • Excellent oral and written communication skills.
  • Proficient in MS Office (Word, Excel, Access, PowerPoint).
  • Must have the ability to obtain a Common Access Card (CAC).
  • Quality Management/Audit credential preferred.
  • Inspection authorization is preferred.
  • Naval or Military Aviation Maintenance Experience is desired.


PHYSICAL DEMANDS/WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those that must be met be an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, stand, bend, reach, and move about the facility.
  • Candidates should be able to adapt to a traditional business environment. In addition, this position requires the use of a computer, intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.
  • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.


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