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Consumer Loan Officer

3 months ago

Portland, United States IBEW &United Workers Federal Credit Union Full time
Job DescriptionJob Description

We are seeking a dynamic and experienced Loan Officer to join our dedicated team. As a lender at IBEW & United Workers FCU, you will play a crucial role in helping our members achieve their financial goals by providing personalized lending solutions. You will interview existing and potential members in person or by telephone and explain services and loan products. If you are passionate about finance, possess excellent communication skills, and have a track record of delivering outstanding service, we want to hear from you

Essential Functions:
•    Opens new accounts and cross-sells additional services. Prepares all paperwork and data input accurately and assists the member with the signing of documents necessary to open new accounts.
•    Review credit reports identifying opportunities to cross-sell Credit Union loan products and services.
•    Processes and approves/denies all loan requests within established guidelines and assigned limits using sound judgment.
•    General knowledge of laws and regulations that apply to all pertinent functions including lending.
•    Explains and completes all documents for various services such as direct deposit, ACH origination, and debit cards.
•    Demonstrates and trains members on the use of online banking and bill payment.
•    Educates members on appropriate ways to handle credit.
•    Willingness to expand his/her knowledge of organizational and departmental needs and requirements. Participate in the development and realization of organizational goals and objectives following established deadlines.
•    Initiative to seek out training and educational programs as assigned by management.
•    The ability to handle multiple tasks accurately.
•    Must maintain confidentiality.
•    Other duties as assigned.


Specific Requirements:
•    Extensive loan experience in all types of consumer lending is necessary.
•    Excellent attention to detail, flexibility, and a proven record of dependability and great attendance. 
•    The ability to successfully multi-task and deal with constant interruptions and changing plans. 
•    Effective organizational skills and the desire to improve processes to increase production. 
•    The ability to set and achieve target goals. 
•    Good sales skills.
•    Ability to set work priorities and make sound and effective decisions following established guidelines.
•    Effectively defuse member complaints calmly and offer resolutions consistent with Credit Union philosophy.
Skills and Abilities Required:
Education: High school graduation required, 2 years college or more preferred.
Experience: At least 2 years of progressively increasing experience in the lending and member service area of a financial institution, preferably a Credit Union.
Skills: Skilled in the use of computers, and various software programs.

Company DescriptionWith determination, belief, and 70 years passing, IBEW & United Workers Federal Credit Union has become and remains a vibrant and thriving institution. Here to serve many different union members and their families. The philosophy of “people helping people” was intended in 1954 and remains alive today.Company DescriptionWith determination, belief, and 70 years passing, IBEW & United Workers Federal Credit Union has become and remains a vibrant and thriving institution. Here to serve many different union members and their families. The philosophy of “people helping people” was intended in 1954 and remains alive today.