Business Process Coordinator

2 weeks ago


Chicago, United States Furniture Finders Full time
Job DescriptionJob Description

Summary of the Role: 

We are seeking a Business Process Coordinator to join the FurnitureFinders team who is highly organized, communicative and proactive to support the FurnitureFinders team and initiatives. This role will contribute to the team by documenting and revising our overall strategic plan, collaborating with leadership, and performing support tasks which foster internal and external advancements.  

 

Key Responsibilities: 

  • Analyze and document existing processes and identify opportunities for enhancements that align with our strategic objectives. 

  • Collaborate with cross-functional teams to facilitate the adoption and integration of new processes and strategies. 

  • Track and document key performance indicators (KPIs) to measure customer service effectiveness and implement necessary adjustments. 

  • Support marketing, customer success and operational initiatives with organization, documentation and execution. 

  • Perform administrative functions as directed  

  • Manage project timelines, compile reports, and incorporate CEO feedback for ongoing process enhancement. 

 

Desired Qualifications:  

  • BS/BA in Business, Finance, or related technical or management field 

  • Proven track record with at least 2 years of experience in business process management 

  • Highly Organized with strong attention to detail 

  • Strong analytical and problem-solving abilities paired with efficient time management 

  • Data-driven, strategic outlook with a focus on tangible results 

  • Knowledge of the furniture industry is plus 

  • Advanced knowledge and an interest in technology 

  • Ability to work both independently and as part of a team 

  • Excellent verbal and written communication skills, with the ability to convey complex ideas effectively 

  • Ability to apply innovative thinking to solve problems and capture opportunities 

  • Natural problem-solving mindset that seeks to meet the customer's needs 

 

What We Offer: 

  • A chance to grow with an innovative, driven, forward-thinking company. 

  • Comprehensive benefits package, including health, dental, life, vision insurance, and 401K plan 

  • A commitment to environmental stewardship through our focus on sustainability, contributing to an eco-friendly future as part of our ongoing mission. 

  • Opportunities for professional development in a multifaceted role. 

  • A culture that values innovation, efficiency, and collaborative success. 

 

Additional Perks 

  • Bring your dog to work 

  • Annual employee outings 

  • Annual community service month and company donation matching 

Company DescriptionFurnitureFinders.com is an online marketplace specializing in office furniture offering a wide range of pre-owned and refurbished office furniture, catering to various needs and preferences. The platform supports sustainability by encouraging the reuse of furniture, thereby reducing waste and the environmental impact of manufacturing new items. This approach contributes to a circular economy, promoting eco-friendly and sustainable practices.

The website provides an extensive selection of office furniture categories including seating, tables, cubicles, desks, benching, file cabinets, and reception area furniture. Customers can search for furniture by category, state, or manufacturer, making it easy to find specific items or styles.

FurnitureFinders.com offers a premier marketplace for office furniture, having been in operation since 2000. It also offers services for liquidating office furniture, providing an eco-friendly decommissioning process. The platform is well-regarded for its customer service and the quality of its furniture, with a focus on offering smart choices for various workspace needs.

The website is also a resource for dealers, offering them an opportunity to become part of the FurnitureFinders network and sell their furniture through the platform. Buyers and dealers can register on the site to access more features and information.

FurnitureFinders.com combines a comprehensive range of office furniture options with a commitment to sustainability and quality customer service, making it a standout choice in the online furniture marketplace.Company DescriptionFurnitureFinders.com is an online marketplace specializing in office furniture offering a wide range of pre-owned and refurbished office furniture, catering to various needs and preferences. The platform supports sustainability by encouraging the reuse of furniture, thereby reducing waste and the environmental impact of manufacturing new items. This approach contributes to a circular economy, promoting eco-friendly and sustainable practices.\r
\r
The website provides an extensive selection of office furniture categories including seating, tables, cubicles, desks, benching, file cabinets, and reception area furniture. Customers can search for furniture by category, state, or manufacturer, making it easy to find specific items or styles.\r
\r
FurnitureFinders.com offers a premier marketplace for office furniture, having been in operation since 2000. It also offers services for liquidating office furniture, providing an eco-friendly decommissioning process. The platform is well-regarded for its customer service and the quality of its furniture, with a focus on offering smart choices for various workspace needs.\r
\r
The website is also a resource for dealers, offering them an opportunity to become part of the FurnitureFinders network and sell their furniture through the platform. Buyers and dealers can register on the site to access more features and information.\r
\r
FurnitureFinders.com combines a comprehensive range of office furniture options with a commitment to sustainability and quality customer service, making it a standout choice in the online furniture marketplace.
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