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Entry Level Operation

3 months ago

Tyrone, United States SCHAEFER TRANS INC Full time
Job DescriptionJob Description
  • Export / Import daily operations
  • Airport runs, for documents or other assistance
  • Domestic transport operations
  • Paperwork / documentation issuing

 

Job Summary: In this role you will be assisting your team with the shipments as well as providing excellent customer service. Both air and ocean positions in import & export departments are available.

RESPONSIBILITIES:

  • Assist your team to build the most effective transportation plan.
  • Assist your team with collecting charges and providing quotes to customers for their shipments.
  • Work independently or with the team to secure rates from the airlines and shipping lines.
  • Assist your team to place bookings with carriers.
  • Keep track of carriers’ and terminals’ schedules.
  • Secure drayage carriers and trucking companies for pick up and deliveries, and communicate critical deadlines to them.
  • Schedule loading/unloading and monitor completion.
  • Meet documentation deadlines.
  • Prepare pre-alerts for agent and customers.
  • Monitor and track all milestones with shippers, carriers, ports, and customers.
  • Support sales efforts with timely responses to rate requests.
  • Close files, issue invoices and provide the accounting department with proper and correct billing information.
  • Maintain SOP and companies’ policies.
  • Evaluate risks and provide Insurance when quoting out to customer or agents.
  • Keep customers up to date with the progress.
  • Manage all processes to ensure client satisfaction.

DESIRABLE SKILLS:

  • Some computer experience (company will provide training for the shipping program)
  • Customer service skills
  • No freight forwarding experience required
  • Willingness to learn ocean and air import - export processes
  • Willingness to support the team to submit customs entry documents
  • Computer skills (Microsoft Office, Excel, Outlook, Etc.)

WHO SHOULD APPLY:

  • You have at least a high school (or equivalent) diploma
  • You have a positive and enthusiastic attitude
  • You are results-driven and strive to achieve excellence
  • You are confident and self-aware, with a high level of reflection
  • You take responsibility and have a solution focused, proactive approach
  • You combine a sharp customer focus with the necessary analytical skills and required conviction
  • You are looking for a long term relationship in a company where you can develop your career and grow
  • Finally, while not required, you are willing to work in various locations in the USA and travel to project sites.

Benefits: Medical, dental, vision, life. PTO: vacation, sick, all major holidays