Leasing Renewal Coordinator
3 weeks ago
Leasing Renewal Coordinator
Responsibilities
The primary function will be to assist the with all aspects of the renewal processes. Job responsibilities will entail:
Core Responsibilities
- Prepare, complete and track lease renewal offers and renewal leases
- Handle lease rate negotiations
- Coordinate tenant transfers
- Promote positive resident relations with exceptional customer service
- Track lease expirations, move out reasons and gather feedback from residents
- Provide assistance regarding lease renewal information to residents
- Resolve tenant lease questions or issues
- Follows up with investors, agencies, owners, and tenants to ensure compliance
- Review Initial Tenant Income Certifications accuracy and ensures they are complete and still within 120 days
- Ensures prospective tenants move into apartments in a timely and compliant manner
- Answer phones and assist tenant with inquiries
- Review regulatory agreements to ensure proper lease forms are created and that correct rents are charged
- Creates leases using the correct regulations and the rules of the building
- Coordinate lease signing with prospective tenants
- Meet with prospective tenants and thoroughly explains terms and conditions of the lease
- Implement tenants move in procedures in conjunction with the specific procedures of the building
- Analyze and update spreadsheets, ensuring accuracy of the data, such as vacant unit status reports
- Analyze reports for compliance and accuracy and resolves any compliance issues discovered
· Other duties as assigned
Requirements
- Bi-lingual (English-Spanish) mandatory
- The ideal candidate would have 2+ years of administrative experience in residential real estate and/or property management
- We are asking for the candidate to have at least 1 year of LIHTC certification experience and have Section 8 package completion experience.
- Rent Stabilization experience required
- Excellent customer service skills
- Experience with Microsoft Suite
- Ability to work independently and within a team environment
- Detail oriented, excellent time management and organized
- High school Degree or equivalent with some college
- City fheps package/ Fheps packages experience completion preferred
- Able to multitask and work independently
- Remain extremely organized and be able to meet multiple deadlines
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