We have other current jobs related to this field that you can find below


  • Frisco, United States Medical City Dallas Full time

    Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Room Service Ambassador today with Medical City Dallas. Benefits Medical City Dallas, offers a total rewards package that supports the health,...


  • Frisco, Texas, United States CityVet Full time

    About CityVetAt CityVet, we prioritize the well-being of both our clients and their pets. Our mission is to provide exceptional care and service, creating a positive experience for all who walk through our doors.Job SummaryWe are seeking a highly skilled Client Service Specialist to join our team. As the primary point of contact for clients, you will be...


  • Frisco, United States PIH Health Full time

    Culinary Ambassador / Full-time, 6:45a - 6:45p, Wed, Fri and Sun This position is responsible for obtaining meal orders and delivering meals to patients. Responsible for recording intakes as needed, picking up soiled trays after meal service is over, and assisting where necessary in the Room service operation. Required Skills Minimum: Reading, basic math,...


  • Frisco, United States LaserAway Full time

    Job DescriptionJob DescriptionPosition: Patient Care Coordinator (Aesthetic Sales)Location: Frisco, TXWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for...


  • Frisco, United States LaserAway Full time

    Job DescriptionJob DescriptionPosition: Patient Care Coordinator (Aesthetic Sales)Location: Frisco, TXWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for...

  • Sales Representative

    3 weeks ago


    Frisco, United States LaserAway Full time

    Job DescriptionJob DescriptionPosition: Patient Care Coordinator (Aesthetic Sales)Location: Frisco, TXWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for...


  • Frisco, United States LaserAway Full time

    Job DescriptionJob DescriptionPosition: Patient Care Coordinator (Aesthetic Sales)Location: Frisco, TXWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for...

  • Sales Specialist

    2 weeks ago


    Frisco, United States LaserAway Full time

    Position: Patient Care Coordinator (Aesthetic Sales)Location: Frisco, TXWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career...

  • Sales Specialist

    2 weeks ago


    Frisco, United States LaserAway Full time

    Position: Patient Care Coordinator (Aesthetic Sales)Location: Frisco, TXWhy LaserAway?At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching. You'll find numerous opportunities for professional growth and career...


  • Frisco, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...


  • Frisco, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...


  • Frisco, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...


  • Frisco, United States CityVet Full time

    Job DescriptionJob DescriptionHappy people. Healthy pets.At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in...


  • Frisco, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...


  • Frisco, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...


  • Frisco, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...


  • Frisco, United States CityVet Full time

    Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...

Patient Ambassador

2 months ago


Frisco, United States Soleo Health Inc Full time
Job DescriptionJob DescriptionDescription:

Soleo Health is seeking a Patient Ambassador to support our Home Infusion Specialty Pharmacy Remotely (USA). Join us in Simplifying Complex Care


Soleo Health Perks:

  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program


The Position:

The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include:

  • Receive medication referrals and collect insurance information through various methods.
  • Proficient data entry and generating daily office communications.
  • Contact referral sources, patients, or prescriber’s offices to obtain additional information required for verification of benefits or prior approvals.
  • Place outbound calls to patients or doctor’s offices to notify them of care status.
  • Collaborate with prescribers to facilitate payor denial appeals.
  • Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
  • Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
  • Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
  • Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
  • Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
  • Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
  • Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
  • Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
  • Support client satisfaction at a level that ensures account retention.


Schedule:

  • Monday - Friday 8:30a-5p
Requirements:
  • Prior healthcare scheduling experience required
  • Home infusion experience a plus
  • Strong communication skills
  • Basic computer skills including Microsoft Excel, Word, Outlook
  • CPR Plus application experience a plus
  • High School Diploma

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference


Soleo’s Core Values:

  • Improve patients’ lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun


Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.


Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Keywords: Medical scheduler, Medical receptionist, medical office, admin assistant, medical assistant, care coordinator, navigator, appointment scheduler, patient service representative, secretary