Client Service Financial Associate

4 weeks ago


San Ramon, United States California Financial Advisors Full time
Job DescriptionJob Description

Key Qualifications:

·        Bachelor’s Degree

·        3+ years prior experience in an administrative/client service role (preferably in a financial service role)

·        Minimum 5 years total work experience

·        Attention to detail is a must

·        White glove service to clients

·        Experience working with Schwab and/or Fidelity custodians

·        Strong written and verbal communications skills as well as strong interpersonal skills

·        Excellent computer aptitude:  ability to learn new software and systems quickly (we use Laserfiche, Naviplan, Morningstar, Tamarac reporting, Schwab Institutional, Fidelity Wealthscape)

·        Experience using CRM software

·        Problem solving skills

·        Marketing experience

·        Team player with experience working in a collaborative environment

·        Proficiency in Microsoft Office Suite and Canva

·        Paraplanner experience desired

·        Desire and ability to study for and receive the Series 65 license

·        Desire and ability to obtain CFP certification

 

Responsibilities will include, but are not limited to:

·        Work with custodians to prepare and process account forms and applications, coordinate account transfers, manage deposit and             withdrawal requests

·        Communicate directly with clients on a variety of topics, including cash requests, document preparation and information gathering

·        Participate in client meetings and assist with preparation and follow up

·        Collect, organize and update client information in our systems

·        Prepare and plan presentations for educational seminars to community

·        Community outreach

·        Monthly newsletter preparation

·        Manage social media

         Team player with experience working in a collaborative environment

         Paraplanner experience desired

         Desire and ability to study for and obtain the Series 65 license

         Desire and ability to obtain CFP certification

 

 

 

Company DescriptionWe are a retirement planning and investment services firm. We have approximately 20 employees in one location. Our staff is experienced and friendly. We offer a professional, collaborative and challenging environment.

EOECompany DescriptionWe are a retirement planning and investment services firm. We have approximately 20 employees in one location. Our staff is experienced and friendly. We offer a professional, collaborative and challenging environment.\r
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EOE

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