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Product Educator

4 months ago

Carson, United States DMF Lighting Full time
Job DescriptionJob Description

DMF Marketing values collaboration, creativity, initiative, and performance. We are seeking a full-time Product Educator to join our team. As the Product Education you will fulfill various duties and responsibilities, including developing, organizing, administering, product training sessions both internally for new employees of DMF and externally for our channel of customers and sales representatives. You will report to the Director of Commercial Growth and work collaboratively with all DMF departments to prepare effective training materials, allocate resources, and execute within allotted timeframes.

Responsibilities include:

• The Product Educator will be responsible for designing, implementing, and executing product training & launch planning programs from start to finish including identifying learning objectives, content, methods, resources, timelines, and evaluation criteria

  • Lead weekly live online customer product demonstrations & training from the DMF Studio
  • Manage new rep onboarding training
    • Manage 1 on 1 virtual training when our reps add new employees to their teams.
  • Support new product launches
    • Developing Launch training Materials
    • Train internal inside & outside sales teams on new product features
    • Administer in person product trainings at key rep agencies across the country
    • Review spec sheets and installation guides for accuracy
    • Help to develop content for the DMF blog supporting launches
    • Provide technical input on story boards for corresponding product video production
    • Administer streamlined product training section of regular in-person customer & rep visits.
  • Develop training materials appropriate for
    • New Product Launches
    • Specific Stakeholders (Contractors, Distributors, Lighting Designers, Architects, Engineers, End Users, Interior Designers)
    • Specific Market Verticals (Hospitality, Multifamily, Healthcare, Education, Residential)
    • Product tools
  • Curate CEU presentation content
  • Monitor and evaluate the effectiveness of program implementation by creating and maintaining comprehensive documentation, plans, and reports related to training initiatives with corresponding KPIs
  • Execute trainings for affiliated product support tools

 

To succeed in this role, the Product Educator will require excellent time management and communication skills, as you will collaborate with various internal teams to deliver results within deadlines and have a vision to creatively approach disseminating the wealth of institutional knowledge those at DMF have to digestible pieces that will stay with our team. Ultimately, the Product Educator is to ensure internally and externally DMF is effectively training our internal staff, extended sales force (reps), and customers (specifiers, contractors, distributors).

Requirements:

• 5-7 years of proven work experience in a technical field including but not limited to engineering, architecture, lighting design, product design, sales or marketing

• Strong organizational skills, including multitasking and time management with the ability to meet deadlines and the leadership prowess to execute.

• Outstanding communication, emotional intelligence, and interpersonal skills capable of maintaining strong relationships.

• Strong written & verbal communication and presentation skills

• Confidence in public speaking both on camera and via in-person presentations.

• Experience with developing training materials & processes to track and evaluate effectiveness.

• BS or BA in a related field; Preferably Engineering, Industrial Design, Architecture or Business Administration

• 15-25% travel required annually

Company DescriptionDMF Lighting is an award-winning LED Downlighting Company based in Southern California. An engineering-driven company, DMF stands out for our forward-thinking industrial design and engineering, responsive service, and deliverability of products.
From a small family business founded 30 years ago by an electrical engineer out of his garage in Southern California, DMF has grown into a national lighting manufacturer with nimble supply chain logistics and a national network of warehouses and suppliers — which helps us deliver intelligent LED lighting products to our trade customers exactly when and where they need them.
We are investing heavily in the future of lighting by hiring industry-leading industrial designers, salespeople and engineers, while simultaneously building out our cutting-edge facility in Carson, California. Our mission is to make intelligent, future-focused lighting solutions widely accessible to the markets we serve.

DMF Lighting is proud to be an Equal Opportunity Employer:

DMF Lighting strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.Company DescriptionDMF Lighting is an award-winning LED Downlighting Company based in Southern California. An engineering-driven company, DMF stands out for our forward-thinking industrial design and engineering, responsive service, and deliverability of products.\r
From a small family business founded 30 years ago by an electrical engineer out of his garage in Southern California, DMF has grown into a national lighting manufacturer with nimble supply chain logistics and a national network of warehouses and suppliers — which helps us deliver intelligent LED lighting products to our trade customers exactly when and where they need them.\r
We are investing heavily in the future of lighting by hiring industry-leading industrial designers, salespeople and engineers, while simultaneously building out our cutting-edge facility in Carson, California. Our mission is to make intelligent, future-focused lighting solutions widely accessible to the markets we serve.\r
\r
DMF Lighting is proud to be an Equal Opportunity Employer:\r
\r
DMF Lighting strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.