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Mitigation Lead Technician
3 months ago
Overview: Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs.
● IICRC Certification required
● Driver's License
● Professional Appearance
● Dependability
● Ability to engage in strenuous restoration work
● Experience in Restoration
● Lead technician directs mitigation efforts as the onsite supervisor.
● Responsible for all documentation on losses to which they are assigned.
● Responsible for the safety and conduct of assigned team members.
● Responsible for the completion and accuracy of moisture drying logs.
● Primarily responsible for communication with homeowners and insurance adjusters.
● Is available 24 hours during on-call scheduled days.
● Assists other divisions, (Contents, SRM, Recon) when assigned.
● Understands Insurance Program and maintains compliance on assigned jobs.
● Assists Managers, Supervisors and other crew chiefs on projects as requested.
● Follows Company Policies & Procedures.
● Communicates clearly and professionally with others.
Physical Demands and Working Conditions
- Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
- For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
- Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
