New Patient Coordinator

3 weeks ago

Farmington, United States ENTIC Full time
Job DescriptionJob DescriptionCompany description

The Ear, Nose & Throat Institute of Connecticut is a growing multi-specialty practice in Connecticut that is committed to delivering the best possible care to our patients.  As we continue to expand, we are looking for a New Patient Coordinator to join our team.

Job description

We are currently seeking a dedicated and enthusiastic New Patient Coordinator to join our team. As the New Patient Coordinator, you will serve as the primary point of contact for individuals seeking to become new patients at our practice. You will play a crucial role in providing exceptional customer service, guiding prospective patients through the intake process, and ensuring a seamless transition into our care.

Full-time: 40 hours per week. This is a DAY SHIFT (8AM-5PM) Monday -Friday. These times may vary depending on need.
 
 Applicants must be fluent in English. Fluency in other languages preferred. 
 
 

Responsibilities: 

 ·        Answer phone calls, schedule appointments, and manage patient inquiries with professionalism and accuracy. ·        Assist with additional administrative tasks as assigned by office management. ·        Serve as the initial point of contact for individuals inquiring about becoming new patients at our practice. ·        Respond promptly and professionally to inquiries via phone, email, or in-person, providing information about our services, providers, and appointment availability. ·        Collect and verify patient demographic and insurance information accurately and efficiently; acquire necessary authorizations and referrals as needed. ·        Schedule new patient appointments, coordinating with medical staff to ensure availability and appropriate scheduling. ·        Communicate with patients to confirm appointments, provide necessary pre-appointment instructions, and address any questions or concerns. ·        Assist new patients with completing intake forms and medical history questionnaires, ensuring all necessary information is collected prior to their appointment. ·        Collaborate with medical staff and administrative team members to facilitate a smooth onboarding process for new patients. ·        Maintain confidentiality of patient information and adhere to HIPAA regulations at all times. ·        Assist Patients in requesting previous medical records and supporting imaging and reports, i.e.., CT scans, MRI’s, etc.
 
 
 

Requirements:

  • Must be willing to travel to work in each of our locations.
  • Desire and ability to continuously improve one's knowledge.
  • Previous experience in a customer service or patient-facing role within a healthcare setting preferred.
  • Proficiency with electronic medical records (EMR) software and basic computer skills.
  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and effectively address their needs.
·        Empathetic and compassionate demeanor, dedicated to providing a positive patient experience.

  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively in a busy environment.
  • Knowledge of medical terminology and insurance procedures preferred.
 

License/Certification:

·        High school diploma or equivalent required; additional education or certification in healthcare administration is preferred.

 

Benefits:

Medical / Dental / Vision Insurance

Life Insurance / STD Insurance

401K

Paid Holidays

  • New Patient Coordinator

    3 weeks ago

    Farmington, United States ENTIC Full time

    Job DescriptionJob DescriptionCompany descriptionThe Ear, Nose & Throat Institute of Connecticut is a growing multi-specialty practice in Connecticut that is committed to delivering the best possible care to our patients. As we continue to expand, we are looking for a New Patient Coordinator to join our team.Job descriptionWe are currently seeking a...

  • MDS Coordinator

    6 hours ago

    Farmington, United States Genesis Healthcare LLC Full time

    Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference. Join our nursing team as a Minimum Data...

  • Patient Services Representative

    1 month ago

    Farmington, United States Center For Advanced Reproductive Services Pc Full time

    **Center For Advanced Reproductive Services** **Position**: Patient Services Representative [PSR] - Front Desk **Responsible To**: Immediate Supervisor: Practice Manager/Assistant Practice Manager **Position Description**: This mature, professional individual is the first patient contact at the front desk. The PSR greets patients, signs patients in; acts...

  • Clinical Coordinator

    3 weeks ago

    Farmington, United States Bastion Health Full time

    Telehealth Care CoordinatorCare Coordinator/Health Coach:Join our team as a Clinical Care and Health Coaching Specialist! A Clinical Care and Health Coaching Specialist at Bastion Health is a Care Coordinator who specializes in Health Coaching. In this role, you'll play a key part in coordinating and managing patient care within a healthcare setting. Forge...

  • Patient Service Representative

    2 days ago

    Farmington, United States Midwest Dental Group Full time

    X Patient Service Representative Position in Farmington, NM **Patient Service Representative Position in Farmington, NM** **Full Time Regular - Posted 1 days ago** **Overview** **Patient Services Representative** **FULL TIME** Mountain Dental is now part of the Smile Brands family! Weve got the ideal job for you at the Mountain Dental office in...

  • Clinical Coordinator

    1 month ago

    Farmington, United States Bastion Health Full time

    Job DescriptionJob DescriptionTelehealth Care CoordinatorCare Coordinator/Health Coach:Join our team as a Clinical Care and Health Coaching Specialist! A Clinical Care and Health Coaching Specialist at Bastion Health is a Care Coordinator who specializes in Health Coaching. In this role, you'll play a key part in coordinating and managing patient care...

  • Clinical Coordinator

    1 month ago

    Farmington, United States Bastion Health Full time

    Job DescriptionJob DescriptionTelehealth Care CoordinatorCare Coordinator/Health Coach:Join our team as a Clinical Care and Health Coaching Specialist! A Clinical Care and Health Coaching Specialist at Bastion Health is a Care Coordinator who specializes in Health Coaching. In this role, you'll play a key part in coordinating and managing patient care...

  • Human Resources Coordinator

    4 weeks ago

    Farmington, New Mexico, United States Rob Levine Law Full time

    We're looking for a highly driven, organized, and personable human resources technician to play an important role on our team. You'll be responsible for recruiting, onboarding, training, and regulatory compliance.Responsibilities: Assist in the recruitment process, including job postings, candidate screening, scheduling interviews, and communicating with...

  • Transportation Coordinator/Driver

    6 days ago

    Farmington, United States Life Care Center of Farmington Full time

    Position Summary:The Transportation Coordinator/Driver loads, transports, and unloads patients for medical appointments and activity outings in accordance with all applicable laws, regulations, and Life Care standards.Education, Experience, and Licensure Requirements:* High school graduate or equivalent* Valid driver’s license or valid commercial...

  • Patient Engagement

    6 days ago

    Farmington, United States ALLERGY AND ASTHMA INSTITUTE OF SE Full time

    Job DescriptionJob DescriptionOur thriving Allergy practice is seeking an experienced Medical Receptionist who will assist with the administrative duties involved with coordinating patient and physician schedules as well as file management and office organization. We’re looking for a medical receptionist professional who believes that patients should be...

  • Ambulatory RN in New Mexico

    4 weeks ago

    Farmington, United States AB Staffing Full time

    Ambulatory RN Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing healthcare providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden your horizons and choose...

  • Community Connector

    3 weeks ago

    Farmington, United States Molina Healthcare Full time

    JOB DESCRIPTION Candidate must reside in the State of New Mexico Job Summary Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. ...

  • Patient Service Representative

    6 days ago

    Farmington, United States MaineHealth Full time

    Summary Position Summary The patient service representative (PSR) for Franklin Health Internal Medicine will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while...

  • Youth and Family Outreach Coordinator

    7 days ago

    Farmington, United States The Salvation Army USA Central Territory Full time

    Position Summary: The Youth and Family Outreach Coordinator will work primarily with youth and families in the community and those who participate in activities/programs at The Salvation Army. This includes planning, implementing, and assessing Community Center programs, outreach events, After School program, Summer Day Camp program, and act as Kettle...

  • Patient Service Rep

    3 days ago

    Farmington, United States BJC Full time

    Additional Information About the Role BJC HealthCare is seeking a Full-Time Patient Service Rep (PSR) at our Medical Arts Clinic (Farmington, MO) Position Details: Shift Day Hours: Monday - Friday (8am - 5pm) If you have experience in one of the below areas, you could be a great fit: Patient Advocate Patient Service Specialist PSR Patient Access Rep...

  • Sales Coordinator Specialist

    6 days ago

    Farmington, United States RHP Properties Full time

    Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this...

  • MDS Coordinator

    7 days ago

    West Farmington, United States Sandy River Center - Farmington, ME Full time

    Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.Join our nursing team as a Minimum Data...

  • MDS Coordinator

    1 week ago

    Farmington, ME, United States Sandy River Center - Farmington, ME Full time

    Genesis is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.Join our nursing team as a Minimum Data...

  • Sales Coordinator Specialist

    1 week ago

    Farmington, United States RHP Properties Full time

    Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of...

  • Staff Development Coordinator

    2 weeks ago

    Farmington, United States Life Care Center of Farmington Full time

    Position Summary:The RN Staff Development Coordinator plans, organizes, develops, and directs all in service education in accordance with all applicable laws, regulations, and Life Care standards.Education, Experience, and Licensure Requirements:* Nursing diploma (associate’s or bachelor’s degree in nursing)* Currently licensed/registered in applicable...