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Parts Counter Associate

3 months ago

Baltimore, United States Beltway Companies Full time
Job DescriptionJob Description

COMPANY OVERVIEW:

Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Person to join our team.

POSITION OVERVIEW:

As a Parts Counter Person at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include:

  • Places daily parts orders, stocks incoming orders, and maintains inventory control.
  • Works collaboratively across departments to manage inventory physically and electronically.
  • Assists in annual parts inventory preparation and execution.
  • Keeps the parts area clean, organized, and uncluttered.
  • Provides support to counter sales reps and covers telephone inquiries as needed.
  • Responds promptly and proactively communicates with customers regarding parts inquiries and delays.
  • Records and identifies needed parts efficiently, determining availability and pricing.
  • Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.
  • Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival.

Requirements

  • Prior experience in transportation, warehouse, parts, or service environments required.
  • Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs.
  • Experience with various vehicles preferred.
  • Knowledge of wholesale distribution beneficial.
  • High School Diploma or GED required.
  • Basic PC skills and understanding of PC systems necessary.
  • Strong verbal and written communication skills essential.
  • Must be a team player committed to customer satisfaction.
  • Problem-solving skills and basic algebra/geometry familiarity advantageous.
  • Ability to frequently lift up to 50 pounds.
  • High energy level required for constant movement throughout the shift.

Benefits

  • Paid OEM Training
  • Boot Reimbursement
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance