Homeless Services
4 weeks ago
Summary
This position sits within the Office of Community Services and the goal of the Homeless Services and Supports Coordinator (HSSC) is to engage families who enter family homeless shelters early in their shelter experience to provide comprehensive service coordination as they stabilize in shelter ensuring that that families have opportunities to build upon their strengths and address their needs to move into stable permanent housing. Core responsibilities will include relationship building, working directly with the family to set goals and engage in problem-solving activities, facilitating collaboration and support with community resources and natural supports to help achieve the family’s identified goals. HSSC service coordinators will also serve as a liaison between families experiencing homelessness and the County’s Coordinated Entry system.
Essential Duties and Responsibilities
Engagement, Assessment and Planning:
- Engages the family in a way in which they are comfortable.
- Asks the family what immediate needs they have (in addition to housing needs) and assists the family with addressing those needs.
- If applicable, helps the family maintain connections to services, supports and/or systems in which they were participating prior to entering shelter.
- Uses discussion with the family, as well as DHS tools (i.e., ClientView) to review the family’s history with DHS services and supports to inform a conversation with the family about what worked and did not work in the past, and what they think might work in the future.
- Uses the FAST assessment tool (as well as the CANS and ANSA tools when appropriate based upon family composition and need) to engage the family in a conversation that will identify their strengths and needs.
- When there is a child between birth and five years of age, works with the family to administer the Ages and Stages screening to ensure child school readiness and follow-up as appropriate.
- Asks the family what outcomes they would like to see for themselves as they move toward permanent housing.
- When needed, advocates on the family’s behalf and when appropriate assists the family to empower itself to advocate on its own behalf.
- Advocates on a system level to ensure timely access to services and supports for families.
- With family consent, assists the family with finding natural supports/family members and with making connections/re-connections to those they find.
- As approved by the family, checks in with them about their progress and satisfaction and schedules additional meetings and revises their family plan as needed.
- At a timeframe approved by the family, checks in with them about their strengths and needs, the effectiveness of services and supports they are using and their attainment of outcomes with revision of the family plan as needed.
- Continues to work with the family until the family and their team agrees that outcomes are met or until the family no longer wants service and supports coordination.
- Consults with DAL, DHS staff and provider agency staff to resolve inquiries or concerns.
- Enters data into a service and supports coordination information tracking system in a timely manner.
- Prepares correspondence, reports and other materials as necessary. Maintains records, files and other documentation as appropriate.
- Completes FAST/CANS/ANSA and Ages and Stages assessment certification training and maintains annual re-certification requirements.
- Participates in other trainings as required.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Additional Responsibilities
From time to time the employee will be required to perform additional tasks and duties as required by the employer.
Knowledge, Skills and Abilities
- Embracing a “whatever it takes” attitude to meeting the needs of the families served.
- Ability to acquire a thorough understanding of all local, state, and federal health and human services programs with an emphasis on resources often used by families overcoming housing crises. Strong knowledge needed on housing, education, and employment pathways.
- Quickly establishes rapport and trust with individuals served coming from incredibly diverse life experiences.
- Ability to build positive relationships with a wide range of individuals and organizations in the community.
- Ability to learn and utilize web-based and PC software and email to develop reports and document services provided.
- Manage time and works well under pressure, while maintaining confidentiality and professional conduct.
- Has an understanding of and/or willingness to learn the principles of Harm Reduction, Trauma-Informed Care, and Housing First, as well as experiencing implementing services guided by these principles.
- Ability to communication effectively, both orally and in writing.
- Ability to work with providers to encourage family-focused, strengths-based practice.
- Willingness to adjust work schedule to accommodate the schedules of the families (may include some evenings and weekend hours).
- Ability to work in a changing environment that may include some ambiguity.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, consistent with applicable law.
Education/Experience Requirements
Master’s degree in a human services field, plus three years of experience working in the human services field performing direct practice.
-OR-
Bachelor’s degree in a human services field, plus five years of experience working in the human services field performing direct practice.
-OR-
Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.
Certificates, Licenses, Registrations
Act 33, 34 and FBI clearances.
-AND-
Valid driver’s license and access to a reliable vehicle, or other reliable form of transportation to locations around the county is required.
-
Homeless Services
1 week ago
Pittsburgh, United States Allegheny County Department of Human Services Full timeJob DescriptionJob DescriptionSalary: $50,000SummaryThis position sits within the Office of Community Services and the goal of the Homeless Services and Supports Coordinator (HSSC) is to engage families who enter family homeless shelters early in their shelter experience to provide comprehensive service coordination as they stabilize in shelter ensuring that...
-
Field Service Coordinator
1 month ago
Pittsburgh, United States Allegheny County Department of Human Services Full timeJob DescriptionJob DescriptionSalary: $50,000Summary This is a professional position within the Allegheny County Department of Human Services that serves as the first contact for residents into the Allegheny County Continuum of Care. This position is responsible for providing information/assistance and flexible case management to individuals experiencing...
-
Outreach Specialist
23 hours ago
Pittsburgh, United States Light of Life Rescue Mission Full timeSince 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. We are currently seeking a full-time Outreach Specialist to be based in the Women's Day Center of our new building on Pittsburgh's Northside. This position assists and cares for the street homeless who enter the Center on a regular basis....
-
Outreach Specialist
4 days ago
Pittsburgh, United States Light of Life Rescue Mission Full timeSince 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. We are currently seeking a full-time Outreach Specialist to be based in the Women's Day Center of our new building on Pittsburgh's Northside. This position assists and cares for the street homeless who enter the Center on a regular basis....
-
Outreach Specialist
4 days ago
Pittsburgh, United States Light Of Life Rescue Mission Full timeJob DescriptionJob DescriptionSince 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. We are currently seeking a full-time Outreach Specialist to be based in the Women's Day Center of our new building on Pittsburgh's Northside. This position assists and cares for the street homeless who...
-
Outreach Specialist
4 hours ago
Pittsburgh, United States Light Of Life Rescue Mission Full timeSince 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. We are currently seeking a full-time Outreach Specialist to be based in the Women's Day Center of our new building on Pittsburgh's Northside. This position assists and cares for the street homeless who enter the Center on a regular basis....
-
Social Services Assistant
2 days ago
Pittsburgh, United States Light of Life Rescue Mission Full timeLight of Life Rescue Mission serves people experiencing homelessness, poverty, and other challenges in Pittsburgh. We've recently completed a capital campaign that produced two new facilities and our team is growing.SUMMARY OF POSITION: The Social Services Assistant serves as a bridge between Light of Life's Day Center and external community partners that...
-
Pittsburgh, United States Glade Run Lutheran Services Full timePosition Summary: The role of the Supervisor/Therapist - Forensic Services Support Program is to provide services to incarcerated individuals who experience mental and behavioral health concerns. Through therapeutic intervention the supervisor/therapist will help to ensure a stable transition back into the community for those serviced. This would occur by...
-
Social Services Assistant
3 weeks ago
Pittsburgh, United States Light Of Life Rescue Mission Full timeJob DescriptionJob DescriptionLight of Life Rescue Mission serves people experiencing homelessness, poverty, and other challenges in Pittsburgh. We've recently completed a capital campaign that produced two new facilities and our team is growing.SUMMARY OF POSITION: The Social Services Assistant serves as a bridge between Light of Life's Day Center...
-
Maintenance Technician
1 month ago
Pittsburgh, United States Light Of Life Rescue Mission Full timeJob DescriptionJob DescriptionSince 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. The organization is currently seeking a full-time Maintenance Technician.This person is responsible for maintaining, servicing and repairing all buildings, equipment and grounds associated with Light of Life...
-
ROOTS Senior Outreach Specialist
7 days ago
Pittsburgh, United States City of Pittsburgh Full timeSalary: See Position DescriptionLocation : Pittsburgh, PAJob Type: CS Non-Competitive, Full TimeJob Number: 24-RSOS-01Department: Office of Community Health and SafetyOpening Date: 01/19/2024Closing Date: ContinuousFLSA: ExemptBargaining Unit: 01POSITION SUMMARYThe Reaching Out on the Streets (ROOTS) Program aims to reduce the prevalence of homelessness by...
-
Forensic Case Manager
2 days ago
Pittsburgh, United States Glade Run Lutheran Services Full timeJob DetailsJob LocationPITTSBURGH OFFICE 2 - Pittsburgh, PAPosition TypeFull TimeEducation Level4 Year DegreeJob CategoryNonprofit - Social ServicesDescriptionPosition Summary: The role of the Forensic Services Support Program Case Manager is to provide case management services to incarcerated individuals who experience mental and behavior health concerns....
-
ROOTS Senior Outreach Specialist
1 week ago
Pittsburgh, United States City of Pittsburgh Full timeSalary: See Position Description Location : Pittsburgh, PA Job Type: CS Non-Competitive, Full Time Job Number: 24-RSOS-01 Department: Office of Community Health and Safety Opening Date: 01/19/2024 Closing Date: Continuous FLSA: Exempt Bargaining Unit: 01 POSITION SUMMARY The Reaching Out on the Streets (ROOTS) Program aims to reduce the prevalence of...
-
ACM Coordinator
3 weeks ago
Pittsburgh, United States Veterans Place of Washington Boulevard Inc. Full timeJob DescriptionJob DescriptionThe Mission of Veterans Place is to empower veterans' transition from homeless to home, ending the cycle of homelessness, and to assist all at-risk veterans to become engaged, valuable citizens who contribute to their communities. Our vision is a community where veteran homelessness is rare, brief, and non-reoccurring and...
-
3P-11P Program Support Specialist
7 days ago
Pittsburgh, United States East End Cooperative Ministry (EECM) Full timeEast End Cooperative Ministry (EECM) changes the lives of those facing the impacts of poverty. Whether offering food assistance to those who are experiencing food insecurity, working alongside those experiencing housing insecurity and barriers to employment, or reaching out to young people to help them work toward a brighter future, EECM is always here....
-
3P-11P Program Support Specialist
4 weeks ago
Pittsburgh, United States East End Cooperative Ministry Full timeJob DescriptionJob DescriptionEast End Cooperative Ministry (EECM) changes the lives of those facing the impacts of poverty. Whether offering food assistance to those who are experiencing food insecurity, working alongside those experiencing housing insecurity and barriers to employment, or reaching out to young people to help them work toward a brighter...
-
Crisis Clinician, Supervisor
2 weeks ago
Pittsburgh, United States UPMC Life Changing Medicine Full timeResolve Crisis Services is looking for a Crisis Clinician Supervisor to oversee our team of Crisis Clinicians in the Mobile Expansion department, where you'll make a real difference in the lives of individuals facing mental health crises in our community. You'll collaborate closely with various community programs, including mental health providers, homeless...
-
Case Manager
3 weeks ago
Pittsburgh, United States Light Of Life Rescue Mission Full timeJob DescriptionJob DescriptionSince 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area. We currently seek a full-time Case Manager for the Women & Children's Longterm Program. This person will walk closely alongside clients in guiding them through a four-phase recovery program that combines...
-
Mental Health Specialist
4 weeks ago
Pittsburgh, United States Community Family Advocates Full timeJob DescriptionJob DescriptionPOSITION DESCRIPTION: The Mental Health Quality Improvement (QI) Specialist is a member of the Adult Mental Health Services team in the Allegheny County Department of Human Services (DHS), Office of Behavioral Health (OBH). The primary role of the MH QI Specialist is to ensure the overall quality of service provision by...
-
Mental Health Specialist
5 days ago
Pittsburgh, United States Community Family Advocates Full timePOSITION DESCRIPTION: The Mental Health Quality Improvement (QI) Specialist is a member of the Adult Mental Health Services team in the Allegheny County Department of Human Services (DHS), Office of Behavioral Health (OBH). The primary role of the MH QI Specialist is to ensure the overall quality of service provision by providers of Adult Mental Health...