ROOTS Senior Outreach Specialist
3 weeks ago
Location : Pittsburgh, PA
Job Type: CS Non-Competitive, Full Time
Job Number: 24-RSOS-01
Department: Office of Community Health and Safety
Opening Date: 01/19/2024
Closing Date: Continuous
FLSA: Exempt
Bargaining Unit: 01
POSITION SUMMARY
The Reaching Out on the Streets (ROOTS) Program aims to reduce the prevalence of homelessness by addressing the social determinants of health, opening opportunities for personal agency, and intervening in critical moments of crisis to reduce criminal legal interactions, increase access to services, and reduce fatal overdoses. The staffing and organizational plan consists of both site and outreach workers who work citywide to help unhoused and unstably housed people to be healthy and safe while homeless through case management, referrals to services, addressment of daily living needs, criminal justice navigation, and follow-up care coordination.
Our staff will facilitate non-coercive service connection based on the client's priorities; staff use motivational interviewing, unconditional positive regard, assertive engagement, trust and reciprocity to build relationships and meet client goals.
The ROOTS Senior Outreach Specialist position will be community-based and primarily responsible for conducting outreach and providing support to individuals experiencing housing instability or homelessness. Current ROOTS sites are located in the Northside, Downtown and East Liberty, respectively in Police Zones 1, 2, and 5.
Department: Office of Community Health & Safety
Posting Type: Announcement
Salary: $53,380 per year.
Union: None, this is a non-union position.
Civil Service Classification: Non-competitive
REQUIREMENTS
General Application Requirements:
You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.
- Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.
- Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.
- Click to view a map of City of Pittsburgh neighborhoods.
- Applicants must comply with the City of Pittsburgh's COVID 19 vaccination mandate.
- A current, valid Class C Pennsylvania Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis.
NOTE: Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.
Qualifying Requirements:
Your City of Pittsburgh application will be reviewed, and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility letter regarding your eligible/ineligible status.
- WORK EXPERIENCE: The application must clearly show three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field. (Less than full-time experience will be calculated on a pro-rated basis.)
- EDUCATION/TRAINING: The application must clearly show a high school diploma or equivalent. A bachelor's degree in social work, human services, direct care, criminal justice, or human development is preferred. (See NOTE under the General Application Requirements Section above regarding the verification of education/training.)
- EQUIVALENCY: Education/training may be substituted for work experience on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is three (3) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training.) Eligible applicants must possess one of the following combinations of education and/or work experience:
- High School diploma or its equivalent and three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.
- Associate degree in social work, human services, direct care, criminal justice, human development, or a related field and one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.
- Bachelor's Degree in social work, human services, direct care, criminal justice, human development, or a related field.
- Bachelor's Degree in an unrelated field and one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.
- Master's Degree in any area.
If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.
- Written: None required for this position.
- Performance: None required for this position.
- Medical: None required for this position.
POSITION DUTIES
- Conducts outreach in the community focusing on individuals living outside or experiencing homelessness.
- Elicits needs through relationship building with clients.
- Advocates for clients who encounter barriers to services.
- Supports client transition from homelessness or housing instability to secure housing.
- Establishes working relationships with shelters, mental health supports, public safety personnel, and external outreach providers.
- Distributes and tracks use of harm reduction and basic needs supplies, including but not limited to hygiene supplies and winter clothing.
- Addresses daily living needs such as bathing, eating, and temporary shelter.
- Responds to "warm handoff" requests from law enforcement personnel.
- Facilitates medical street rounds in partnership with AHN Street Medicine team.
- Assists in obtaining housing readiness documentation such as personal identification, income verification, homelessness verification, and more.
- Provides crisis intervention and risk assessments to individual living outside.
- Documents service encounters, client information, and outcome tracking in relevant software using proper case management protocols.
- Primarily provides support to one ROOTS site but supports other sites throughout the City of Pittsburgh as assigned.
- Performs other duties as assigned or required.
to view the full job description including knowledge, skills, and abilities, and working conditions for this position. Locate and click on the position title to view the complete job description.
Full-time City employees receive a comprehensive benefit package including:
- Health, Dental and Vision Benefits
- Pension
- Voluntary Deferred Compensation Plan
- Tuition Reimbursement
- Paid Holidays
- Paid Vacation
- Personal Days
01
The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality. If you already reside within the City of Pittsburgh, please write N/A.
02
Did you remember to attach your complete resume with this application? If you did not, your application may be disqualified.
- Yes
- No
03
Do you possess one of the following combinations of professional experience and education?
- High School diploma or its equivalent and three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.
- Associate degree in social work, human services, direct care, criminal justice, human development, or a related field and one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.
- Bachelor's Degree in an unrelated area and a minimum of one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.
- Bachelor's Degree in social work, human services, direct care, criminal justice, human development, or a related field.
- Master's Degree social work, human services, direct care, criminal justice, human development, or a related field.
- Other
04
Please briefly describe your full-time experience in social services, criminal justice, healthcare street outreach, or experience in a related field. If you do not possess this experience please type N/A.
05
Do you have a current, valid Pennsylvania Motor Vehicle Operator's License (Class C - regular) or a current valid driver's license from another state or the U.S. Armed Forces?If you do not possess a current, valid PA Class C Driver's License: Are you able to obtain one prior to appointment if you are selected to fill this position?
- N/A- I already possess the required driver's license.
- YES, I AM able to obtain a PA Class C Driver's License prior to appointment if I am selected to fill this position.
- NO, I am NOT able to obtain a PA Class C Driver's License prior to appointment if I am selected to fill this position.
06
Due to the City of Pittsburgh's COVID-19 vaccine mandate, the City of Pittsburgh requires all employees to be vaccinated against COVID-19.Do you agree to provide proof of vaccination if you are selected to fill this position?
- Yes
- No
Required Question
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