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Program Advocate

3 months ago

Ashland, United States South Middlesex Opportu Full time
Job DescriptionJob Description

SUMMARY

Oversee shelter operations during working hours while maintaining a safe and secure environment.

Why Work for SMOC?

  • Flexible schedule, work/life balance and a 35-hour work week.

  • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

  • Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.

  • Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.

  • Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer.

  • EyeMed Vision Insurance

  • 403(B) Retirement Plan with a company match on day one.

  • Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.

  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

  • PRIMARY RESPONSIBILITIES

    • Be alert to shelter surroundings and be responsive to any issues that occur during each shift.

    • Maintain the safety of clients and staff during each shift.

    • Check with other staff and read log for information pertinent to previous shift.

    • Maintain appropriate logs and files for each shift.

    • Report problems and rule infraction to Program Director through written log. Report emergencies immediately to appropriate supervisor.

    • Attends regular staff meetings and participates in appropriate trainings.

    • Treat each guest with dignity and respect, maintain guest confidentiality and establish appropriate boundaries with clients.

    • Ensure rounds are done every 15 minutes.

    • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.

    • Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.

    • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.

    • Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.

    • Other duties as assigned.