Front Desk

2 months ago


Orlando, United States MOMENTUM MEDICAL MANAGEMENT LLC Full time
Job DescriptionJob Description
  • Welcomes and greets all patients and visitors, in person or over the phone.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
  • Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately.
  • Schedule and confirm patient appointments.
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight.
  • Responsible for keeping the reception area clean and organized.
  • Ensure that the waiting room environment remains quiet, calm, and welcoming.
  • Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner.
  • Perform Registered Chiropractic Assistant’s duties
  • Other duties as assigned.

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