Supplement Specialist
3 weeks ago
Job description
About us:
Schottenstein Roofing is a leading provider of roofing and exterior services in the Columbus, OH area. We take pride in delivering high-quality roofing and exterior restoration solutions to our valued customers. Our commitment to excellence, customer satisfaction, and innovation has positioned us as a trusted name in the industry.
Job Description:
Are you a motivated and detail-oriented individual with experience in property insurance claims? Do you want to join a growing company with a young, vibrant atmosphere? If so, we want you to join our team as a Property Insurance Claims Specialist
Key Responsibilities:
- Claims conversion through collaboration with carriers
- Department of Insurance correspondence
- VA management
- Itel/Matching File Management
- Maintaining an accurate record of customer transactions and interactions
- Manage and resolve customer claims in an organized and efficient manner
- Identify and escalate issues to management as needed
- Provide exceptional customer service by answering inquiries and addressing concerns
- Stay updated on insurance industry regulations, policies, and procedures
Qualifications:
- EXPERIENCE WITH XACTIMATE IS REQUIRED
- High school diploma or equivalent (Bachelor's degree preferred)
- Proven experience in property insurance claims (preferably in the roofing or construction industry)
- Strong knowledge of insurance policies, claims processes, and regulations
- Detail-oriented with the ability to document damage accurately
- Strong problem-solving and analytical skills
- Excellent time management, communication and interpersonal skills
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