Dispatch Operator
3 weeks ago
Tasks include:
• Advanced level operator position performing functions with minimal supervision and to established procedures.
• Operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
• Monitor roadways via CCTV surveillance cameras and detection systems.
• Monitor all traffic devices and computer equipment associated with the system.
• Maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
• Utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
• Continually checks the accuracy and validity of the messages displayed on all DMS and 511.
• Be aware of all 511 messages broadcasted on a particular system.
• Enter incident information into computer systems using traffic software.
• Become familiar with the roadways and understand the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).
• Alert operator staff to new and existing memos.
• Use SOG to detect, dispatch, monitor, and document roadway incidents.
• Confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers to coordinate resources for incidents that may affect regional travel.
• Dispatch Service Patrols and assists Service Patrols with other tasks, such as phone calls, etc.
• DISPATCH OR CALL CENTER EXPERIENCE A PLUS
The initial contract will be for 30-90 days, but is subject to extension upon good performance.
-Wednesday 4:30 PM - Midnight
-Thursday 2:00 PM - Midnight
-Friday 2:00 PM - Midnight
-Saturday 2:00 PM - Midnight
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