Lead Technical Administrator

3 weeks ago

Seattle, United States F2Onsite Full time
Job DescriptionJob Description

Our client is looking for a Technical Project Manager.

Must be willing to travel locally. Mileage is paid.

Roles and Responsibilities:

1. Project Planning and Execution:

· Lead the planning, execution, and closure of IT Field Services projects, ensuring alignment with organizational goals and objectives.

· Contribute to the development of project plans, timelines, and budgets, and monitor progress against milestones.

· Coordinate with stakeholders to define project scope, objectives, and deliverables.

· Travel may be required to oversee project deployments or meet with clients/vendors.

· Assist with logistics for equipment and facility readiness.

 

2. Resource Management:

· Allocate resources effectively to meet project requirements and optimize utilization.

· Coordinate with internal teams, contractors, and vendors to ensure timely delivery of materials and services.

· Monitor resource allocation and adjust as necessary to mitigate risks and address project constraints.

· Conduct training and orientations for project resources.

3. Risk Management:

· Identify project risks and develop mitigation strategies to minimize their impact on project outcomes.

· Proactively address issues and obstacles that arise during project execution, ensuring timely resolution.

· Monitor project performance metrics and implement corrective actions as needed to stay on track.

4. Quality Assurance:

· Establish and enforce quality standards for IT Field Services deliverables, ensuring adherence to industry best practices and customer requirements.

· Conduct regular quality reviews and inspections to identify areas for improvement and ensure customer satisfaction.

5. Communication and Stakeholder Management:

· Serve as the point of contact for stakeholders, providing regular updates on project status, milestones, and risks.

· Facilitate effective communication between cross-functional teams, fostering collaboration and alignment.

· Manage stakeholder expectations and address concerns in a timely and professional manner.

6. Documentation and Reporting:

· Maintain accurate project documentation, including project plans, status reports, and meeting minutes.

· Generate regular progress reports for stakeholders, highlighting achievements, challenges, and upcoming milestones.

· Capture lessons learned and best practices to inform future project execution and improve organizational processes.

Qualifications:

· Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience.

· Experience in IT Field Services or related areas.

· Strong understanding of IT infrastructure, networking, and systems integration.

· Proficiency in project management methodologies such as Agile, Scrum, or Waterfall.

· Excellent communication, leadership, and interpersonal skills.

· Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

· Solid analytical and problem-solving abilities, with a keen attention to detail.

Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r
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WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

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