Veterinary Receptionist

2 months ago

Las Vegas, United States Trailwood Cat Hospital Full time
Job DescriptionJob Description

Prior experience preferred but will train the right candidate

Duties and Responsibilities

Expectations for Veterinary Receptionist role:

  • Implement morning huddles to delegate daily tasks to each receptionist
  • Manage the Rescue accounts, scheduling, and communications
  • Assist with training new hire receptionists and clinic volunteers
  • Lead by example and set a positive tone for the team
  • Take appropriate initiative to complete tasks and find solutions to problems

Expectations for all Veterinary Receptionists:

  • Answer phone, e-mail, and in-person inquiries regarding clinic and shelter services offered by CHS, forwarding to management or other staff members as appropriate
  • Schedule surgical services for public clients, rescues, and shelter partners
  • Obtain medical histories, enter medical notes, and print/ fax prescriptions as needed under the direction of the DVM
  • Check clients in and out, recommend services/products appropriate to the client’s pet/s, and accept payment for services
  • Perform reminder and follow-up calls, forwarding to veterinary staff as appropriate
  • Reconcile funds received and file medical paperwork for each day of business
  • Clean and sanitize workspace, lobby, and other areas of the building as assigned
  • Ensure all supply areas are stocked and report deficiencies to Clinic Manager
Company DescriptionDr. Daffara is a feline veterinarian with an unrelenting passion and curiosity for feline care. Raised in a small city outside Indianapolis, Indiana, her passion and love for cats grew at an early age when she spent a lot of her free time with their family cats. She realized that cats are affectionate and each has a unique and endearing personality.

We look forward to serving you.Company DescriptionDr. Daffara is a feline veterinarian with an unrelenting passion and curiosity for feline care. Raised in a small city outside Indianapolis, Indiana, her passion and love for cats grew at an early age when she spent a lot of her free time with their family cats. She realized that cats are affectionate and each has a unique and endearing personality. \r
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We look forward to serving you.

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