Field Tech
1 month ago
As our Field Tech in this remote role in the Louisville, KY area, you will be the person our clients see face to face and look to for solutions onsite. Every day you will be traveling to clients’ sites to resolve issues or complete installs of several technologies you may not know right now.
To thrive in this role, you must have a drive to find the root cause of a problem that might be hidden by the interconnected issues and could require more work from you beyond the initial dispatch description. You have experience where you utilized persistent troubleshooting skills and exceptional customer service to build rapport with the client, dig into the problem and find the actual source of the problem, going beyond the basic solution. This should include an orderly and clean approach to problem solving knowing that the jobsite you leave behind becomes your reputation.
You also must have a clean driving record and background check as you will be working independently onsite and driving a company vehicle.
Here’s What You Can Expect
- To shift gears quickly from different types of technology, how they are interconnected and how they are used differently in different restaurants.
- Physical & Dirty Work – no sugar coating it – this role uses tools like a concrete saw, hammer drill, volt meter, toner, ohms meter in cutting concrete, pulling cable, and mounting heavy monitors inside and outside the restaurant.
- You should be able to lift and move 50 pounds routinely, be comfortable working on a 12’ ladder, pulling cable in attic or rafters.
- To be held accountable for your van inventory, schedule, and ticket completion in our CRM software (TigerPaw). Our field technicians roll in company cargo van with a great deal of inventory. Completing an accurate and timely inventory of your vehicle and parts on each ticket is vital to success on the next call.
- A highly variable schedule – some days you might work from 8am to 4pm on service calls to several restaurants across the region and others you might work from 11pm to 4am installing new systems. The challenges at one site could dramatically change the schedule for the day as you diligently pursue answers to a persistent problem.
- Travel This role travels on a daily basis to customer locations and needs to arrive reliably at the place and time we committed to. Travel is typically within 4 hours of Louisville but will frequently include overnight stays.
- Friendly competitive environment of techs and managers that are available for support and that want to see you succeed.
What makes us different
The Field Service team at RSS is the unique combination of doing hard, dirty work, engaging with many different technologies and working professionally with managers to protect their business. The Field Service team is instrumental in protecting our clients’ sites by using discretion and consideration for the restaurant operation and providing full resolution to complex onsite issues.
Our clients are Quick Service Restaurant owners and operators nationwide with equipment ranging from legacy to cutting edge in unique configurations. At RSS, we provide a single source for the technology needed to run a restaurant. We serve as the partner to create the integrated technology solutions and provide the support necessary to keep everything running smoothly.
Benefits:
- Vehicle for Company Travel
- Company Provided Tools & Equipment
- Up to 21 days off in the first full year
- Medical insurance (we offer a choice of 3 different medical plans)
- Dental insurance
- Vision insurance
- 401k with employer match
- Company paid Life Insurance, Short term disability and Long term disability insurance
Even if you do not have all the experience or qualifications listed, we would encourage you to apply. We offer training on all systems that we support and look for individuals with technical aptitude and exceptional customer service.
We are interested in all qualified candidates who are eligible to work in the United States but at this time we are not able to sponsor work visas.
· Valid Driver’s License is required
Physical Requirements:
· Frequent manual dexterity to grip, turn and fine manipulation
· Extensive bending, lifting, walking, crawling, climbing
· Vision abilities to see fine detail and distinguish colors on cabling and indicators
· Extensive driving
Job Type: Full-time, W2 position
-
Field Tech
1 month ago
Louisville, United States Restaurant Service Solutions Full timeJob DescriptionJob DescriptionAs our Field Tech in this remote role in the Louisville, KY area, you will be the person our clients see face to face and look to for solutions onsite. Every day you will be traveling to clients’ sites to resolve issues or complete installs of several technologies you may not know right now. To thrive in this role, you must...
-
Field Support Tech IFA
2 months ago
Louisville, United States H&R Block Full time517020BR Title: Field Support Tech IFA - S What you'll do... : Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively. Utilizes software solutions, knowledge base, personal knowledge, and computer systems to resolve and...
-
Field IT Technician
3 months ago
Louisville, United States Skill State LLC Full timeJob DescriptionJob DescriptionProblem solver with expertise in hardware troubleshooting? Installation enthusiast with a knack for customer service? Then we have a career for you!Skill State, LLC is a growing supplier for B2B vending, POS, and Coin operated machines in the Kentucky area. As a Field Tech, you’ll play an essential role in completing...
-
Tech - OR Tech Specialist
3 days ago
Louisville, Kentucky, United States White Glove Placement Full timeJob SummaryWe are seeking a skilled Tech - OR Tech Specialist to join our team at White Glove Placement. As a leading healthcare staffing company, we offer a wide range of job opportunities for professionals like you.About the JobThis is a Travel position with a 13-week assignment. You will have the opportunity to work in a variety of settings and gain...
-
Computer Hardware Specialist
9 hours ago
Louisville, Kentucky, United States BC Tech Pro Full timeJob OverviewBC Tech Pro is seeking a skilled Computer Hardware Specialist to join our team of technicians. As a Field Service Technician, you will be responsible for performing on-site hardware repairs and installations on laptop and desktop units.Key ResponsibilitiesConduct hardware repairs and installations on laptop and desktop unitsWork independently to...
-
LMS Product Manager
2 weeks ago
Louisville, Kentucky, United States Tech Mahindra Full timeTechnical Product Owner (Learning Management Systems - Docebo)OverviewWe are seeking a skilled Technical Product Owner to oversee the configuration and management of our Docebo Learning Management System (LMS). This role is crucial for ensuring that our LMS operates efficiently and meets the needs of our organization.Key ResponsibilitiesLMS Management:...
-
Learning Management System Product Owner
1 month ago
Louisville, United States Tech Mahindra Full timeTechnical Product Owner (Learning Management Systems - Docebo ) Louisville, KY Job Duties Lead the configuration, administration, and ongoing management of our Docebo LMS. Integration & Automation: Identify opportunities to enhance, automate, and integrate with internal platforms and partner with internal groups accordingly. Reporting and Analytics:...
-
Learning Management System Product Owner
1 month ago
Louisville, United States Tech Mahindra Full timeTechnical Product Owner (Learning Management Systems - Docebo ) Louisville, KY Job Duties Lead the configuration, administration, and ongoing management of our Docebo LMS. Integration & Automation: Identify opportunities to enhance, automate, and integrate with internal platforms and partner with internal groups accordingly. Reporting and Analytics:...
-
MRI Tech for Travel Assignment
2 weeks ago
Louisville, Kentucky, United States Assured Nursing Full timeAssured Nursing is in search of a dedicated Travel MRI Technologist for an exciting opportunity.Position OverviewSpecialty: MRI TechnologistField: Allied Health ProfessionalContract Duration: 13 weeksWeekly Hours: 40 hoursShift Type: 8-hour night shiftsEmployment Type: TravelThis role requires a qualified MRI Tech with a valid state license and a minimum of...
-
Field Service Technician
3 months ago
Louisville, United States Kentuckiana Material Handling Full timeJob DescriptionJob DescriptionKentuckiana Material Handling is seeking an experienced service technician for installing and servicing loading dock equipment and commercial doors in the central Kentucky and southern Indiana area. Welding and/or electrical experience is a plus. The pay scale with coincide with your experience and your leadership abilities.We...
-
Survey Tech
4 weeks ago
Louisville, United States LPX Group Full timeJob DescriptionJob DescriptionSalary: Purpose The Survey Tech provides services which include Highway Construction survey and layout on all construction projects. Responsible for staking tree protection areas, storm sewers, sanitary, curbs, utilities, etc.Job Responsibilities Verify the accuracy of survey control including measurements and calculations...
-
Chief Tech
1 month ago
Louisville, United States Voda Cleaning & Restoration of Louisville Full timeJob DescriptionJob DescriptionBenefits:+commision401(k)Competitive salaryOpportunity for advancementPaid time offTraining & development ```HTMLAbout the Role:We are seeking a Chief Tech / Project Manager to join our team at Voda Cleaning & Restoration of Louisville. This role will be responsible for overseeing and managing restoration projects, ensuring...
-
Travel MRI Tech in Lexington, KY
1 week ago
Louisville, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Marvel Medical Staffing to find a qualified MRI Tech in Lexington, Kentucky, 40506!About The PositionSpecialty: MRI TechLocation: Lexington, KYStart date: ASAPShifts per week: Duration: 14 weeksShift type: DaysWeekly gross pay: Contact us for more information!9241523EXPPLATAbout Marvel Medical StaffingMarvel Medical...
-
Travel CT Tech in Henderson, KY
2 weeks ago
Louisville, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Marvel Medical Staffing to find a qualified CT Tech in Henderson, Kentucky, 42420!About The PositionSpecialty: CT TechLocation: Henderson, KYStart date: ASAPShifts per week: Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!9206633EXPPLATAbout Marvel Medical StaffingMarvel Medical Staffing...
-
Travel CT Tech in Maysville, KY
3 weeks ago
Louisville, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Marvel Medical Staffing to find a qualified CT Tech in Maysville, Kentucky, 41056!About The PositionSpecialty: CT TechLocation: Maysville, KYStart date: ASAPShifts per week: Duration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!9193512EXPPLATAbout Marvel Medical StaffingMarvel Medical Staffing...
-
Travel MRI Tech in Louisville, KY
24 hours ago
Louisville, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Marvel Medical Staffing to find a qualified MRI Tech in Louisville, Kentucky, 40241!About The PositionSpecialty: MRI TechLocation: Louisville, KYStart date: ASAPShifts per week: Duration: 13 weeksShift type: NightsWeekly gross pay: Contact us for more information!9264110EXPPLATAbout Marvel Medical StaffingMarvel Medical...
-
Quality Assurance Automation Specialist
2 weeks ago
Louisville, Kentucky, United States Tech Mahindra Business Process Services Full timePosition: Test Automation ArchitectLocation: Louisville, KY (onsite)Employment Type: W2Job Overview:We are seeking a skilled Test Automation Architect who will play a pivotal role in collaborating with clients, designing automation frameworks, coordinating with remote teams, and addressing any challenges that may arise during the testing process.Required...
-
Field Service Technician
3 months ago
Louisville, United States Cardinal Integrated System Full timeJob DescriptionJob DescriptionCardinal Integrated System is seeking a technician for installing and servicing loading dock equipment and commercial overhead doors, rolling steel doors high speed doors, in the central Kentucky and southern Indiana area.Welding and/or electrical experience is a plus. The pay scale with coincide with your experience.This...
-
Tech Services Packaging Engineer
1 month ago
Louisville, United States Paradise Tomato Kitchen Full timeJob DescriptionJob DescriptionSUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:Conceptualize, design, and develop innovative packaging solutions.Research new materials, technologies, and packaging trends to drive the development of cutting-edge solutions.Collaborate with cross-functional teams to ensure packaging designs meet performance, cost, and...
-
Technician Tech Services NU
2 weeks ago
Louisville, United States Coca-Cola Consolidated Full timeRequisition ID:199939Posting Locations: LouisvillePay Range:$20.00-$25.00, depending on experienceRate Frequency:HourlyClick here to view a Day in the Life of our Teammates!Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities.Full Time Teammates are also eligible for: Paid Training Paid...