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Shift Manager
2 months ago
NOW HIRING EXPERIENCED SHIFT MANAGERS at WINGSTOP.
WEEKEND & WEEKNIGHT NIGHT SHIFT REQUIRED & SOME DAYS
BILINGUAL ENGLISH & SPANISH IS A PLUS
Shift Leads are the leaders of tomorrow, learning all positions including Guest Service Expert (Cashier) and Flavor Expert (Cook), in addition to management responsibilities. You are Training to lead the team and become the next Assistant General Manager (AGM) and General Manager (GM).
Shift Lead job description:
Bonus Eligible Position - paid quarterly
We are looking for a Shift Managers to oversee operations and workers during scheduled shifts and guide the team to deliver excellent guest experiences. Shift Leader responsibilities include cashier & cook duties, and administrative tasks including scheduling, inventory, placing orders. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.
Minimum Requirements:
2+ years previous restaurant experience required
CFM Certified Food Manager Certificate
Maintain dependable schedule and predictable attendance
Have reliable transportation
REQUIRED - Available to work weekend shifts, nights and Sundays.
Responsibilities
Provide direction and feedback to workers during shifts
Be able to perform the duties of cooks and cashiers.
Schedule employee shifts and assign duties.
Manage time-off requests and handle last-minute absences.
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management.
Check cash drawers and prepare bank deposits.
Ensure health, safety, and Wingstop brand standards are followed.
Address customer and employee complaints
Resolve conflicts between workers.
Foster and maintain a positive work environment.
Be able to lift 40-50 pounds and organize and put away truck orders.
Skills
Proven experience as a Shift Leader or relevant managerial role
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast.
Strong problem-solving aptitude
Ability to stand for long periods.
High school diploma is preferred.
Wingstop's best flavor is our people. Find your crew at our restaurant. We are in the Flavor Business, and our best flavor is our people. If you are looking for a career and not just a job, you are in the right place We invest in career progression, providing development courses via WINGU training platform and promoting from within. We don't just accept difference — we celebrate it, support it, and thrive on it because it benefits our team members, guests, and community. Wingstop is proud to be an equal opportunity workplace and is an affirmative action employer.
Wing Team Traits:
Genuine desire to serve guests
Serve the world flavor by preparing awesome wings and fries.
Deliver world-class service to our guests by displaying a calm, tactful demeanor while working in a high-paced environment.
Handle multiple tasks with a sense of urgency and follow-through
Well organized and detail-oriented
Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement
Has an outgoing personality
Strong work ethic
Other duties as assigned
Comply with food, health & safety regulations. Our restaurants and team are fully equipped with the proper resources to protect themselves and others from any possible contamination.
*INDOF
Wing Team Perks:
Wingstop Foundation financial assistance and support
Paid Time Off after 1 year
Holiday Closures - Christmas, Thanksgiving, & Easter Sunday
Team Member Recognition
Free Meal during shift
Competitive Pay, Bonus & Advancement Opportunities - we promote from within.
We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner-operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.
Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team. We all win together.
Find out why Wingstop is a Great Place to Work No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Company DescriptionWho We Are:\r
\r
We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner-operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.\r
\r
Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team. We all win together.\r
\r
Find out why Wingstop is a Great Place to Work No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.
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